Natalia DuBois-Cafaldo
New York
Summary
Results-oriented professional with experience in cash management and conflict resolution. Recognized for reliability and efficiency in team training and customer service, ready to contribute to improved store operations.
Overview
4
4
years of professional experience
Work History
Cashier/Manager
Sunflower Market
Rhinebeck
08.2023 - 11.2025
- Managed daily cash register operations and ensured accurate cash handling.
- Trained new cashiers on customer service and transaction processes.
- Assisted customers with inquiries and resolved issues promptly and effectively.
- Implemented store policies to enhance checkout efficiency and reduce wait times.
- Coordinated with management to maintain stock levels at the checkout area.
- Managed and trained cashiers on proper cash handling procedures.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Cashier
Sunflower Market
Woodstock
02.2022 - 08.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and gift card transactions accurately and securely.
- Enforced store policies regarding returns, exchanges, and customer interactions.
- Engaged in effective communication to resolve customer issues promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York (City), NY06-2028
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team leadership
- Data analysis
- Problem solving
Timeline
Cashier/Manager
Sunflower Market
08.2023 - 11.2025
Cashier
Sunflower Market
02.2022 - 08.2022
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice