NATALIA ECHALAR
North Miami Beach,FL
Summary
Experienced healthcare administrative professional with a strong background in insurance verification, referral coordination, and HIPAA-compliant patient support. Known for accurate records, clear written communication, and efficient follow-through.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Medical Records Scanner
Community Medical Group
North Miami Beach, FL
03.2025 - Current
- Scanned patient charts into electronic health records system, ensuring accurate digital representation of medical information.
- Checked document quality prior to uploading files to records database, maintaining data integrity and compliance.
- Matched patient paperwork to correct charts using name and date details, facilitating efficient access to patient information.
- Reviewed scanned images for completeness and missing pages.
- Directed incoming records to correct departments within community medical group.
Front Desk Receptionist
The Medical City
Hialeah, Florida
09.2024 - 12.2024
- Greeted patients and managed front desk check-in, ensuring smooth patient flow in a medical office.
- Greeted patients, verified insurance information and collected copays.
- Collected copayments and processed patient paperwork at reception.
- Scheduled appointments using practice calendar and provider availability.
- Contacted patients by phone to confirm appointments and gather necessary details for efficient visit preparation.
- Verified patient information and updated medical records accurately.
- Confirmed insurance details and supported billing intake tasks.
Front Desk Receptionist
California Medical Center
Miami, Florida
01.2023 - 10.2024
- Welcomed patients and visitors at the medical center front desk, ensuring a positive first impression.
- Welcomed customers with a friendly smile at the front desk to create a positive atmosphere. and made them feel welcome.
- Coordinated with nurses and physicians to streamline patient arrival process and manage delays effectively.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Executed data entry in computer systems, maintaining accurate records of customer information to support operational efficiency.
Referral Coordinator
DEDICATED MEDICAL CENTER
Lakeland, Florida
08.2021 - 06.2022
- Coordinated patient referrals for specialists across DEDICATED MEDICAL CENTER departments.
- Verified insurance coverage and referral requirements for medical appointments.
- Communicated with providers about referral status, approvals, and missing information.
- Entered referral details into electronic health records with accuracy.
- Scheduled follow-up appointments after referral review and authorization.
- Tracked referral requests through completion using office systems.
Education
Associate of Science - MEDICAL
Miami Dade College
Miami, FL08-2016
Some College (No Degree) - MEDICAL ASSISTANT
MIAMI DADE COLLEGE
MIAMISkills
- Insurance verification
- Referral management
- Data entry
- Patient interaction
- HIPAA compliance
- Medical office administration
- Healthcare industry
- Written communication
Languages
English
Professional
Spanish
Professional
Certification
- MEDICAL ASSISTANT
Timeline
Medical Records Scanner
Community Medical Group
03.2025 - Current
Front Desk Receptionist
The Medical City
09.2024 - 12.2024
Front Desk Receptionist
California Medical Center
01.2023 - 10.2024
Referral Coordinator
DEDICATED MEDICAL CENTER
08.2021 - 06.2022
Associate of Science - MEDICAL
Miami Dade College
Some College (No Degree) - MEDICAL ASSISTANT
MIAMI DADE COLLEGE