Natalia Garcia
Los Angeles,CA
Summary
Driven professional with a proven track record at Islands Restaurant, excelling in high-pressure environments and enhancing customer satisfaction. Skilled in customer service and multitasking proficiency, adept at managing large parties and streamlining the check-in process. Demonstrates exceptional communication and team collaboration, significantly contributing to workplace efficiency and positive customer experiences. Calm and level-headed in all types of situations.
Overview
1
1
year of professional experience
Work History
Host/Busser
Islands Restaurant
05.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Receptionist
Classic Kickboxing
05.2022 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected deposits, fees, and payments.
Education
Bachelor of Arts - Political Science
Pepperdine University
Malibu, CA09.2027
High School Diploma -
Flintridge Sacred Heart
La Canada, CA09.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Exceptional communication
- Retail knowledge
- Retail transactions
Languages
Spanish
Limited Working
Timeline
Host/Busser
Islands Restaurant
05.2023 - 08.2023
Receptionist
Classic Kickboxing
05.2022 - 07.2022
Bachelor of Arts - Political Science
Pepperdine University
High School Diploma -
Flintridge Sacred Heart