NATALIA JARAMILLO
Buda
Summary
Dependable and adaptable professional with experience in veterinary client care and high-volume hospitality environments. Skilled in medical documentation, client communication, scheduling, and financial transactions, while also delivering exceptional customer service in fast-paced settings. Known for maintaining organized workflows, building strong client relationships, and providing both compassionate care and high-quality service across clinical and customer-facing roles.
Overview
5
5
years of professional experience
Work History
Client Care Receptionist
Parker Animal Care
Austin, Texas
03.2026 - Current
- Serve as the first point of contact in a general practice setting, delivering professional and compassionate client service
- Schedule appointments accurately while managing provider availability and clinic flow
- Handle financial transactions, including invoicing, payments, and client billing inquiries
- Maintain accurate patient records and ensure compliance with clinic protocols
Client Care Representative
Central Texas Specialty & Emergency Hospital
Austin, Texas
05.2022 - 03.2026
- Acted as the first point of contact for clients during emergency and critical-care situations
- Answer high-volume calls, schedule appointments, and route urgent inquiries appropriately
- Collected, verified, and maintained accurate client and patient records
- Supported medical staff with treatment documentation and organization
- Managed client inquiries and concerns, ensuring timely resolution and satisfaction.
Hospitality Server
High Volume Environment
Austin, Texas
12.2025 - 02.2026
- Delivered high-quality guest service in a fast-paced environment
- Built strong customer relationships and ensured satisfaction
- Managed transactions and maintained compliance with service standards
Kennel Technician
Manchaca Village Veterinary
Austin, Texas
11.2020 - 04.2022
- Supported veterinarians during procedures including vaccinations and spay/neuter preparation
- Administered basic treatments and monitored animal health
- Maintained sanitary kennels and animal care areas
- Ensured proper feeding, care, and safety protocols for all animals
Education
Austin Community College
Austin, TexasSkills
- Client Communication
- Scheduling
- Medical Documentation
- Animal Handling
- Triage Support
- Financial Transactions
- Customer Service
- Multitasking
- Team Collaboration
- Organization
- Attention to Detail
Timeline
Client Care Receptionist
Parker Animal Care
03.2026 - Current
Hospitality Server
High Volume Environment
12.2025 - 02.2026
Client Care Representative
Central Texas Specialty & Emergency Hospital
05.2022 - 03.2026
Kennel Technician
Manchaca Village Veterinary
11.2020 - 04.2022
Austin Community College