Natalia Johnson
Raleigh,MS
Summary
Friendly and warm team player with talent for managing patient relations and ensuring patient comfort with treatment plan and financial arrangements. Substantial familiarity with restorative procedures and treatments. Dedicated to establishing effective relationships with patients and staff members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DAII/Patient Coordinator
Riccobene And Associates Family Dentistry
Apex, NC
07.2022 - Current
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
- Streamlined appointment scheduling and management, reducing wait times and improving patient satisfaction.
- Applied fluoride varnish and sealants.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Educated patients by explaining preparation instructions for upcoming procedures and tests.
- Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
Travel Dental Assistant
Coastal Dental Health Staffing
Wilmington, NC
01.2023 - 05.2023
- Provided chair side assistance during examinations, improving dentist efficiency and patient satisfaction
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety..
Education
Certificate Of Completion - Expanded Functions Dental Assistant
Wayne Community College
Goldsboro, NC07.2022
Skills
- Appointment Scheduling
- Healthcare Industry Knowledge
- Patient confidentiality
- Presenting treatment plans
- Proficient in Denticon
- Providing Information and Resources
- Caring and Empathetic
Certification
- First Aid/CPR Certified
- Xray certification
Timeline
Travel Dental Assistant
Coastal Dental Health Staffing
01.2023 - 05.2023
DAII/Patient Coordinator
Riccobene And Associates Family Dentistry
07.2022 - Current
Certificate Of Completion - Expanded Functions Dental Assistant
Wayne Community College