Natalia London
Atlanta,GA
Summary
An organized and decisive Clinical Research Coordinator with a comprehensive understanding of trial procedures, regulatory compliance, and patient welfare. Ensures rigorous adherence to industry standards, safeguarding patients through meticulous processes and maintaining a sterling reputation for conducting high-quality clinical trials.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Research Assistant II
I Research
08.2022 - 08.2023
- Applied data from clinical research patients into numerous electronic databases within data entry guidelines, query procedures and data validation
- Educated patients regarding all facets of clinical study participation.
- Direct the requisition, collection, labeling, storage, or shipment of specimens
- Assisted with subject recruitment procedures and maintained accurate and timely research records while maintaining patient confidentiality
- Maintained an overall knowledge of applicable regulations, regulatory guidance documents, and industry standards toward each trial that our site participates in.
- Followed informed consent processes and maintained records.
- Managed updates and input for patient information database.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Completed EKGs and other tests based on patient presentation in office.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Management Authorization Specialist
Emory Orthopedics And Spine Center
03.2019 - 10.2022
- Assisted clients with accurate eligibility form, application and document completion.
- Accountable for pre-certification for scheduled surgeries and oversee observation and inpatient stay
- Familiar with clinical coding systems like ICD9/10 diagnosis codes, ICD9/10 procedure codes, CPT codes, revenue codes, provider NPI codes
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Supervised and maintained all utilization review documentation through Cerner Healthcare and Epic
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Analyzed medical records and other documents to determine approval of requests for authorization.
Clinical Research Coordinator
Wake Research
03.2022 - 06.2022
- Designed source documents for each clinical research study thereby optimizing the amount of correct data captured at each patient visit
- Assists in planning and coordinating the initiation of research study protocol, and the establishment of operating policies and procedures
- Worked closely with principal investigators on study protocols to ensure regulatory compliance.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Gathered, processed, and shipped lab specimens.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Travel Clinical Research Coordinator
Care Access
12.2021 - 03.2022
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Coordinating the operational aspects of a new and ongoing clinical trial at the site
- Working under the supervision of the Principal Investigator(s), while exercising excellent clinical judgment in patient monitoring and care
- Investigator(s) for recruitment activities, study start-up, and general daily communication
- Manage the data entry, doc scanning, and binders across an ever-changing schedule alongside this fast-paced, hard-working team.
- Gathered, processed, and shipped lab specimens.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Medical Assistant
Emory ENT
05.2018 - 03.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Children Healthcare of Atlanta
08.2015 - 05.2018
- Research in Cohn's & Colitis Reviewed protocols
- Assisted with consent forms and source documentation as appropriate for various clinical research projects to ensure study team compliance with sponsor protocols and site SOPs
- Collected, entered study information into the database, and assisted with data compilation
- Performed venipuncture, injections and diagnostic procedures and ancillary tests such as EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Medical Assistant
ENT INSTITUTE
06.2014 - 08.2015
- Conducted insurance verification and pre-authorizations and managed patient charts.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Medical Assistant
Georgia Colon and Rectal
07.2013 - 06.2014
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Medical Assistant
Northwest ENT
10.2011 - 07.2013
- Adult & Pediatric clinic
- Assisted in scheduling CT, MRI, Hearing Test and Barium swallow
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Patient Care Technician
Northside Hospital Atlanta
03.2011 - 07.2013
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Patient Care III
Emory University Hospital
01.2005 - 01.2010
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Helped patients complete bathing, dressing and eating.
Education
Certification - Certified Nurse Assistant
Woodruff Medical Training & Testing
Gainesville, GA09.2004
Certification - Medical Assistant
Omnitech Institute
Atlanta, GA01.2011
Associate of Science - Health Administration Services
Colorado Technical University
Colorado Springs, CO03.2021
Bachelor of Science - Health Management And Clinical Assistance
University of Phoenix
Tempe, AZ09.2025
Skills
- Trial Master-Omnicom
- Medidata Rave
- GCP
- Dangerous Good / IATA
- Mayo Clinic Laboratories
- CITI Training
- Microsoft Office
- Microsoft Excel
- Phlebotomy
- Oncology
- IBS
- Infectious Diseases
- Moderna Vaccines
- Patient Recruitment
- Data Evaluation
- Lab Specimens and Collections
Certification
- BLS Certified
Timeline
Clinical Research Assistant II
I Research
08.2022 - 08.2023
Clinical Research Coordinator
Wake Research
03.2022 - 06.2022
Travel Clinical Research Coordinator
Care Access
12.2021 - 03.2022
Management Authorization Specialist
Emory Orthopedics And Spine Center
03.2019 - 10.2022
Medical Assistant
Emory ENT
05.2018 - 03.2019
Medical Assistant
Children Healthcare of Atlanta
08.2015 - 05.2018
Medical Assistant
ENT INSTITUTE
06.2014 - 08.2015
Medical Assistant
Georgia Colon and Rectal
07.2013 - 06.2014
Medical Assistant
Northwest ENT
10.2011 - 07.2013
Patient Care Technician
Northside Hospital Atlanta
03.2011 - 07.2013
Patient Care III
Emory University Hospital
01.2005 - 01.2010
Certification - Certified Nurse Assistant
Woodruff Medical Training & Testing
Certification - Medical Assistant
Omnitech Institute
Associate of Science - Health Administration Services
Colorado Technical University
Bachelor of Science - Health Management And Clinical Assistance
University of Phoenix
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