Natalia Londono
Brewster,NY
Summary
Dynamic hospitality professional with experience at Copacabana Steakhouse, where I developed innovative cocktails and trained staff to enhance service quality. Fluent in Spanish and English, I excel in multitasking and organization, ensuring exceptional customer experiences while maintaining high standards of cleanliness and safety. Hardworking and dedicated to fostering a positive atmosphere.
Overview
19
19
years of professional experience
Work History
House Keeper
Eduardo Lansberg
Purchase, NY
03.2020 - Current
- Learned proper use of cleaning tools and safety equipment to ensure efficient operations.
- Pet boarding
- Worked effectively in fast-paced environments.
Restaurant Hospitality Team Member
Bloomingdale's
White Plains, NY
06.2006 - 01.2008
- Adapted to fast-paced environment, handling multiple tasks while prioritizing customer needs effectively.
- Assisted in maintaining cleanliness and organization of dining and retail areas to ensure a welcoming environment.
- Provided exceptional customer service to enhance guest experiences and foster brand loyalty.
- Adapted quickly to changing situations, ensuring timely responses to customer inquiries and requests.
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Education
Working On GED -
Boces
Yorktown Heights, NYHigh School Diploma -
Liceo De Pereira
Pereira, Colombia06.2001
Skills
- Teamwork
- Fluent in Spanish
- Multitasking and organization
- English language fluency
- Hardworking
- Professional and courteous
Timeline
House Keeper
Eduardo Lansberg
03.2020 - Current
Restaurant Hospitality Team Member
Bloomingdale's
06.2006 - 01.2008
Working On GED -
Boces
High School Diploma -
Liceo De Pereira