Natalia Martinez
St. Cloud,FL
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Waitress/Barista
Susana's Cafe
01.2023 - 09.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Associate of Arts - Business Management
Valencia College
Orlando, FL05.2023
Skills
- Guest Relations Management
- Dining Area Maintenance
- Order Accuracy
- Customer Service
Languages
Spanish
Full Professional
Timeline
Waitress/Barista
Susana's Cafe
01.2023 - 09.2023
Associate of Arts - Business Management
Valencia College
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