Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Natalia Martinez

Oakland,CA

Summary

Committed social and community service manager with proven experience in developing and implementing programs that serve diverse communities. Skilled in team leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Manager

The Unity Council
Oakland, CA
05.2022 - Current
  • Facilitated the delivery of employment services to clients in accordance with program guidelines.
  • Monitored program compliance with grant deliverables, and maintained accurate reporting systems.
  • Collaborated with multidisciplinary teams to enhance client services and outcomes.
  • Created and maintained accurate records of client progress toward goals in a timely manner.
  • Experienced in using databases such as Salesforce, CalJOBS, and Excel to track client services, case progress, and outcomes efficiently.
  • Researched local training opportunities and educational resources available to assist clients in achieving their desired objectives.
  • Participated in outreach efforts within the community, including presentations at schools and civic organizations.
  • Maintained accurate case records and documentation according to agency guidelines.

Assistant Program Director

EBAYC
Oakland, CA
08.2020 - 05.2022
  • Developed training materials and conducted orientation sessions for new program staff.
  • Facilitated communication between the Program Director and other departments within the organization.
  • Organized monthly events such as workshops, seminars, and conferences for program participants.
  • Oversaw daily operations of the program including scheduling, staffing, and administrative tasks.

Academic Mentor

EBAYC
Oakland, CA
08.2018 - 08.2020
  • Assisted with the development of learning strategies and techniques that were tailored to individual student needs.
  • Conducted one-on-one tutoring sessions for struggling students.
  • Maintained accurate records of student performance, attendance, and other relevant data.
  • Attended school events such as parent-teacher conferences, open houses.

Education

High School Diploma -

Skyline High School
Oakland, CA
07.2016

Skills

  • Case management
  • Employee coaching
  • Recruiting
  • Records documentation
  • Salesforce
  • Cal-Jobs
  • Networking and partnership development
  • Microsoft Office
  • Workforce development
  • Interview coaching

Certification

  • Paraprofessional Certified - (2018)
  • Roots Of Success Instructor - (2023)
  • OSHA -10 Certified - Lifetime
  • Mental Health Coaching Certified (2025)

Languages

Spanish
Professional

References

References available upon request.

Timeline

Case Manager

The Unity Council
05.2022 - Current

Assistant Program Director

EBAYC
08.2020 - 05.2022

Academic Mentor

EBAYC
08.2018 - 08.2020

High School Diploma -

Skyline High School

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