Natalia Parra
River Grove,IL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Successful in providing fast, high-quality service to all.
Overview
2
2
years of professional experience
Work History
Bartender
Frostys Winter Pop Up
11.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
The Mine Chicago
01.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Moe’s Cantina River North
03.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Waitress
El Cid Restaurants
08.2021 - 01.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Bachelor of Education - Early Childhood Special Education
Northeastern Illinois University
Chicago, IL05.2024
Skills
- Strong multitasking
- Customer Service
- Outgoing Personality
- Menu Memorization
- Professional Appearance
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Frostys Winter Pop Up
11.2023 - 01.2024
Server
Moe’s Cantina River North
03.2023 - 07.2023
Server
The Mine Chicago
01.2023 - 01.2024
Waitress
El Cid Restaurants
08.2021 - 01.2023
Bachelor of Education - Early Childhood Special Education
Northeastern Illinois University
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