Natalia Rabadan
Phoenix,AZ
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Family Health Care Clinic
Saint George, UT
11.2024 - 03.2025
- Explained policies, procedures and services to patients.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Coordinated scheduling of appointments across multiple departments to optimize patient care.
- Provided customer service by answering patient questions and addressing concerns.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Inputted patient demographic data into electronic health record system.
Stock and Receiver
Lowe's
Saint George , Utah
07.2024 - 10.2024
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Identified order discrepancies and damaged items and notified supervisor.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Shift Leader
Carl's Jr
Saint George , Utah
10.2022 - 06.2024
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
Shift Leader
Pollo Loco
Saint George, Utah
11.2023 - 03.2024
- Trained new employees on company policies, operational procedures, and customer service standards.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Cashier / Cook
Taco Bell
Phoenix, AZ
03.2019 - 09.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Seasonal Worker
Michaels Craft Store
Phoenix, AZ
10.2019 - 12.2019
- Handled customer complaints professionally and efficiently.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized and maintained store displays.
Education
High School Diploma -
South West High School
Saint George, UT04-2024
Skills
- Customer service
- Patient scheduling
- Electronic health records
- Data entry
- Medical terminology
- Inventory management
- Scheduling appointments
- Multitasking and organization
- Time management
- Communication
- Multitasking Abilities
Languages
English
Professional
Spanish
Limited
Timeline
Patient Service Representative
Family Health Care Clinic
11.2024 - 03.2025
Stock and Receiver
Lowe's
07.2024 - 10.2024
Shift Leader
Pollo Loco
11.2023 - 03.2024
Shift Leader
Carl's Jr
10.2022 - 06.2024
Seasonal Worker
Michaels Craft Store
10.2019 - 12.2019
Cashier / Cook
Taco Bell
03.2019 - 09.2022
High School Diploma -
South West High School
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