Natalia Reisenauer
San Diego
Summary
Member-focused and energetic professional with experience in hospitality, education, recreation and service-driven environments. Skilled in delivering welcoming, high-quality member experiences, supporting front desk operations, enforcing safety standards and building positive relationships. Known for strong communication, reliability and the ability to thrive in fast-paced, people-centered settings. Passionate about health, fitness and community engagement.
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively.
Overview
5
5
years of professional experience
Work History
Team Member
Airtrack Park
San Diego, CA
11.2025 - Current
- Create a welcoming first impression by greeting and assisting guests
- Educate members on facility policies, safety standards, and equipment use
- Process waivers and manage guest check-in efficiently
- Enforce rules to ensure a safe, positive, and inclusive environment
- Support daily operations through teamwork and clear communication
Self-Directed Travel & Hiking Program
Independent Fitness & Endurance Experience
Australia & New Zealand
01.2025 - 01.2025
- Completed a two-month endurance hiking and travel program across Australia and New Zealand
- Maintained consistent physical activity through long-distance hikes and outdoor training
- Demonstrated physical stamina, goal-setting, adaptability, and self-motivation
- Practiced safety awareness, route planning, and situational judgment
- Engaged with diverse communities, strengthening interpersonal communication skills
Teacher Assistant & Before & After Care Provider
Colorado Skies Academy
Englewood, CO
04.2024 - 12.2024
- Supported inclusive learning environments for middle school students
- Provided one-on-one support for students with IEPs and 504 plans
- Supervised students in structured, high-energy group settings
- Maintained safety, organization, and clear communication
Corps Member
AmeriCorps National Civilian Community Corps (NCCC)
Holly, MI
06.2024 - 08.2024
- Completed 300+ hours of national service supporting community initiatives
- Collaborated with team members and community partners
- Promoted accountability, teamwork, and positive group dynamics
Independent Delivery Driver
DoorDash
Denver, CO
03.2022 - 06.2023
- Delivered time-sensitive orders while maintaining high customer satisfaction ratings
Food Runner / Expo
Little Ollie’s
Denver, CO
11.2021 - 02.2022
- Supported fast-paced service while ensuring guest satisfaction
- Maintained cleanliness and organization in high-volume environments
Barista
Gelato Barista
Denver, CO
08.2020 - 02.2021
- Delivered friendly, personalized customer service
- Operated POS systems and handled cash accurately
- Opened and closed the store independently
Education
No Degree - Forestry
Front Range Community College
Fort Collins, Colorado, COSkills
- Customer experience enhancement
- Guest services coordination
- Customer engagement
- Guest registration management
- Safety policy implementation
- Effective conflict resolution
- Collaborative teamwork
- Effective communication
- Problem-solving
- Teamwork and collaboration
- Positive attitude
Timeline
Team Member
Airtrack Park
11.2025 - Current
Self-Directed Travel & Hiking Program
Independent Fitness & Endurance Experience
01.2025 - 01.2025
Corps Member
AmeriCorps National Civilian Community Corps (NCCC)
06.2024 - 08.2024
Teacher Assistant & Before & After Care Provider
Colorado Skies Academy
04.2024 - 12.2024
Independent Delivery Driver
DoorDash
03.2022 - 06.2023
Food Runner / Expo
Little Ollie’s
11.2021 - 02.2022
Barista
Gelato Barista
08.2020 - 02.2021
No Degree - Forestry
Front Range Community College