Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Natalia Sena

Natalia Sena

Fort Mill,SC

Summary

Driven and community-focused, I leveraged customer service and time-management skills I learned as a Youth Leader at QuikTrip and Publix to enhance customer satisfaction. I excelled in creating positive environments through empathy and cleanliness, significantly contributing to team goals and individual growth.

Overview

4
4
years of professional experience

Work History

Store Clerk

QuikTrip
07.2023 - 11.2023
  • Helped customers complete purchases and locate items.
  • Provided backroom support by organizing incoming shipments, tagging merchandise dates, and restocking shelves as needed.
  • Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.

Bagger

Publix
10.2021 - 06.2022
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Assisted with maintaining clean and organized store appearance.
  • Answered customer inquiries and provided product guidance.
  • Greeted guests entering and exiting store to foster customer satisfaction.

Youth Leader

Teen Empowerment
02.2020 - 06.2021
  • Collaborated with peers, emphasizing the importance of goal-setting and self/community improvement.
  • Developed and hosted/co-hosted informational and interactive events with peers, providing support and guidance when needed.

Youth Leader

Somerville Cares About Prevention
09.2019 - 06.2021
  • Collaborated with peers, emphasizing the importance of goal-setting and self/community improvement.
  • Developed and hosted/co-hosted informational and interactive events with peers, providing support and guidance when needed.

Education

Current Student - N/A

Fort Mill High School
Fort Mill, SC

Skills

  • Customer Service
  • Patience and Empathy
  • Cleanliness and hygiene
  • Reliability and punctuality

Timeline

Store Clerk

QuikTrip
07.2023 - 11.2023

Bagger

Publix
10.2021 - 06.2022

Youth Leader

Teen Empowerment
02.2020 - 06.2021

Youth Leader

Somerville Cares About Prevention
09.2019 - 06.2021

Current Student - N/A

Fort Mill High School

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Natalia Sena