Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NATALIA SILVA

Fitchburg,MA

Summary

Dedicated worker with excellent communication, time management, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fine Dining Server

Ristorante Di Sopra
01.2024 - 06.2024
  • Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
  • Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
  • Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

FINE DINING SERVER

Garden of the Gods Resort & Club
07.2023 - 12.2023
  • Consistently offered professional, friendly, and engaging service
  • Assisted in training new staff members on proper serving techniques and procedures
  • Ensured that all orders were accurate before delivering them to the table
  • Developed positive relationships with customers through attentive listening and conversation
  • Inspected dining room prior to opening for cleanliness and set up according to standards
  • Worked as part of a team to ensure the highest quality dining experience for customers.

WAIT STAFF MEMBER

Texas Roadhouse
01.2023 - 07.2023
  • Maintained quality and safety of food supply by following HACCP guidelines
  • Entered orders into the computer system to coordinate with kitchen staff
  • Addressed food issues, concerns, and expected needs with food allergies
  • Trained new staff on proper procedures and strategies to maximize efficiency
  • Managed cash register operations accurately and efficiently for all transactions
  • Delivered accurate checks at the conclusion of each meal without delay.

SALES ASSOCIATE

LEAMAR INDUSTRIES INC
08.2022 - 11.2022
  • Helped customers navigate the store, complete sales, and process returns
  • Handled issues professionally to company standards
  • Delivered consistent service to develop a customer base
  • Controlled stressful situations professionally and multitask with ease
  • Maximized profits through effective cross-selling strategies during checkout process.

DENTAL ASSISTANT

DENTAL DREAMS
11.2021 - 07.2022
  • Helped evaluate patients and document current dental symptoms
  • Documented dental care services with careful charting in patient records
  • Took patient impressions to create accurate dental devices
  • Kept records updated and accurate with patient personal, insurance, and dental history information
  • Offered gentle support and delivered compassionate care during dental procedures
  • Set up dental instruments and supplies in alignment with dentist preferences.

DENTAL RECEPTIONIST

Dental Dreams
03.2021 - 11.2021
  • Communicated with existing patients for appointment reminders and routine cleanings
  • Photocopied and filed patient documents for reliable recordkeeping
  • Assisted patients with completing forms in compliance with HIPAA regulations
  • Managed daily schedule to track appointments and timeframes
  • Contacted insurance companies to verify patient eligibility and coverage.

Education

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -

Hudson High School
Hudson, MA
06.2016

Skills

  • Wine Pairings
  • Table Preparation
  • Customer Needs Assessments
  • Menu Knowledge
  • Attentive Service
  • Cash Handling
  • Suggestive Selling
  • Guest Satisfaction
  • Fine Dining Expertise

Certification

  • Basic Life Support Certification
  • Radiology Certification
  • Dental Assistant Certification
  • TIPS Alcohol Certification

Timeline

Fine Dining Server

Ristorante Di Sopra
01.2024 - 06.2024

FINE DINING SERVER

Garden of the Gods Resort & Club
07.2023 - 12.2023

WAIT STAFF MEMBER

Texas Roadhouse
01.2023 - 07.2023

SALES ASSOCIATE

LEAMAR INDUSTRIES INC
08.2022 - 11.2022

DENTAL ASSISTANT

DENTAL DREAMS
11.2021 - 07.2022

DENTAL RECEPTIONIST

Dental Dreams
03.2021 - 11.2021

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -

Hudson High School

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