Experienced support professional with a background in direct care, community outreach, and staff training. Skilled in clear communication, accurate documentation, and adapting to different needs. Known for compassionate service, reliable care plan support, and calm response to behavioral concerns.
Work History
Direct Care Worker
1 Year 10 Months
United Cerebral Palsy of Southern Arizona | 12.2024 - Current
Assisted with personal care, mobility, and hygiene needs while maintaining safety and comfort.
Assist with personal care, mobility, and hygiene needs while maintaining safety and comfort.
Monitored client well-being and responded promptly to behavioral or health concerns.
Documented care activities, observations, and incidents accurately in required records.
Community Organizer
7 Months
Working America, AFL-CIO | 03.2024 - 10.2024
Conducted door-to-door canvassing to identify concerns, share campaign messaging, and build community support.
Organized neighborhood outreach to engage residents in issue-based conversations and membership recruitment.
Managed phone banking and follow-up outreach to reinforce commitments and schedule actions.
Adapted messaging for diverse audiences to strengthen trust and improve response rates.
Barista Trainer
2 Years 8 Months
Starbucks | 07.2021 - 03.2024
Coached baristas on proper milk steaming, espresso extraction, and drink customization.
Trained new partners on beverage recipes, register procedures, and customer service standards.
Reinforced food safety, sanitation, and equipment cleaning procedures during daily operations.
Demonstrated point-of-sale workflows and supported accurate order entry during peak periods.
Education
Bachelor's of Social Work - Watts College of Public Service
Arizona State University | Tempe, AZ | 12-2029
High School Diploma
BASIS Tucson North | Tucson, AZ | 08-2020
Skills
First aid training
Care management
Client documentation
Behavior redirection
Certification
CPR/First Aid Certified
Article 9 Training
Languages
Spanish
Professional Working
Timeline
Direct Care Worker
United Cerebral Palsy of Southern Arizona
12.2024 - CurrentRead More
Community Organizer
Working America, AFL-CIO
03.2024 - 10.2024Read More
Barista Trainer
Starbucks
07.2021 - 03.2024Read More
Arizona State University
Bachelor's of Social Work from Watts College of Public Service