Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

NATALIA SOTO

Concord,NC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

BOX OFFICE/TICKET SALES

PNC Music Pavilion
04.2024 - Current
  • Executed the opening and closing procedures for the ticket window.
  • Resolved customer issues with thoughtful solutions in both English and Spanish.
  • Managed customer inquiries and resolved their concerns.
  • By following safety protocols, policies, and regulations, I ensured a safe work environment.
  • Conducted precise cash and credit card transactions for ticket purchases.

CHILDCARE WORKER

Concord Academy
06.2023 - 05.2025
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Promoted good behavior with positive reinforcement methods.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Developed age-appropriate activities and crafts to engage children.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Monitored children's activities to verify safety and wellbeing.

SHIFT LEAD

Jeremiah's Italian Ice
10.2022 - 04.2023
  • Performed store opening/closing tasks; verified accuracy of till balances.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained employee productivity to meet business and customer demands.
  • Responded to and resolved customer questions and concerns.
  • Safeguarded the work environment by adhering to safety policies and regulations.
  • Accurately processed cash and card payments via POS.
  • Managed and ordered supplies to ensure well-stocked location.

Education

Associates - Liberal Arts

Rowan-Cabarrus Community College
Kannapolis, NC
05-2027

Skills

  • Communication
  • Problem Solving
  • Teamwork
  • Customer Service
  • Attention to detail
  • Computer Skills
  • Collaboration
  • Flexible and adaptable

Accomplishments

President Circle Award for maintaining 4.0 GPA, Rowan-Cabarrus Community College, Fall 2024

Certification

  • Adult and Pediatric First Aid/CPR/AED, American Red Cross - Completed 4/25/24

Languages

English
Spanish

Timeline

BOX OFFICE/TICKET SALES

PNC Music Pavilion
04.2024 - Current

CHILDCARE WORKER

Concord Academy
06.2023 - 05.2025

SHIFT LEAD

Jeremiah's Italian Ice
10.2022 - 04.2023

Associates - Liberal Arts

Rowan-Cabarrus Community College

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