Natalia Guitu
Plainfield,IL
Summary
Certified Clinical Medical Assistant with hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Consistently recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies.
Overview
8
8
years of professional experience
Work History
Certified Clinical Medical Assistant
Endeavor Health
Naperville, IL
01.2025 - Current
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients on treatment plans and medication instructions.
- Collected and prepared laboratory specimens for testing.
- Assisted physicians with patient examinations and clinical procedures.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Educated patients about medications, procedures and physician's instructions.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Documented lab results accurately into the Electronic Medical Record system.
- Cleaned and maintained medical equipment following procedures and standards.
Interpreter (Russian/Romanian)
Fluent Language Solutions
03.2018 - Current
- Facilitate communication between healthcare providers and non-English speaking patients by translating conversations accurately.
- Provide precise interpretations of medical terminology to ensure understanding and clarity.
- Assist patients in completing forms and paperwork, enhancing their overall healthcare experience.
- Explain medical treatment and procedure.
- Maintaining professional ethics all the time and HIPAA.
Clinical Medical Assistant
Midwest Pulmonary
Lombard, IL
03.2024 - 12.2024
- Escort patients to exam rooms, providing a courteous and efficient patient experience.
- Update medical information and monitor vital signs to assist in patient assessments.
- Conduct FENO testing, spirometry, and pulmonary function walking tests (PFT) for comprehensive evaluations.
- Assist physicians with various procedures, ensuring compliance with safety protocols and maintaining a sterile environment.
- Administer injections and perform blood draws, prioritizing patient comfort and care.
- Manage orders for durable medical equipment (DME) and coordinate prior authorizations for procedures and medications.
- Maintain accurate medical records and assist in scheduling for both existing and new patients.
- Verify insurance coverage to facilitate billing and ensure patient eligibility.
- Respond to phone calls and voicemails promptly and professionally, addressing patient inquiries.
- Utilize Epic, Cerner, and Edward-Elmhurst EMR systems for effective patient management and documentation.
Office Assistant
Amelus.MD
Westmont, IL
05.2023 - 03.2024
- Answered incoming phone calls, providing excellent customer service and addressing patient inquiries.
- Oversaw clerical tasks, including sorting and sending emails, faxes, and invoices.
- Managed message delivery, ensuring clear communication within the office.
Clinical Coordinator
Premier Pain Spine
Downers Grove, IL
06.2021 - 03.2023
- Oversaw administrative tasks and manage supplies to ensure smooth clinic operations.
- Provided support across all departments, facilitating collaboration and efficiency.
- Communicated effectively with physicians and team members to create daily schedules that optimize patient care.
- Trained new employees, fostering a positive onboarding experience and ensuring adherence to clinic protocols.
- Prepared, distributed, handled, filed, and archived clinical documentation, reports, and standard operating procedures.
Medical Assistant
Premier Pain Spine
Downers Grove, IL
12.2018 - 06.2021
- Roomed patients and collected vital signs, updating medical information and charting accurately.
- Obtained patient consent for medical procedures and performed IV cannulation as needed.
- Assisted physicians with procedures, including operating a C-arm machine and sterilizing instruments to maintain a safe environment.
- Provided support during patient recovery, fitting medical devices and ensuring comfort.
- Managed medical records and facilitated prior authorizations, along with handling phone calls, faxes, and emails to ensure efficient communication.
Medical Assistant & Assistant Manager
Wheaton Medical Center
03.2018 - 12.2018
- Greeted patients and managed check-in/check-out processes, ensuring a welcoming and efficient experience.
- Scheduled appointments and handled phone calls, facilitating smooth communication.
- Roomed patients, recorded vital signs, charted updates, and maintained accurate medical information.
- Collected blood and urine specimens and performed EKGs to support diagnostic procedures.
- Managed faxes, invoices, and supplies to maintain operational efficiency.
- Assisted management in developing schedules for doctors and medical staff, optimizing clinic workflow.
Medical Assistant
A 2 Z Pediatrics
Bolingbrook, IL
11.2017 - 03.2018
- Roomed patients and collected vital signs, noting chief complaints for accurate assessments.
- Performed EKGs and urine dipstick tests to support diagnostic evaluations.
- Updated medical information and maintained accurate immunization records.
- Managed phone calls and scheduled patient appointments, ensuring efficient clinic operations.
Education
GED - Billing and Doctor's Assistant
Joliet College
Skokie, IL03.2024
Some College (No Degree) - Public Food Technology and Public Catering
Vocational School
Chisinau, MoldovaSkills
- Patient Care & Support
- Vital Signs Monitoring
- Medical Records Management
- IV Management
- Customer Service
- Electronic Medical Records (EMR)
- Scheduling
- First Aid & Emergency Response
- Team Collaboration & Independence
- Attention to Detail
- Empathy & Communication
- Documentation & Data Entry
- Medication Administration
- Epic charting
- Durable medical equipment management
Personal Information
Title: Medical Assistant, Clinical Coordinator
Awards
- Employee of the Quarter, Premier Pain Spine, 07/01/20
- 1st Place, Premier Pain Spine Educational & Training Program
Timeline
Certified Clinical Medical Assistant
Endeavor Health
01.2025 - Current
Clinical Medical Assistant
Midwest Pulmonary
03.2024 - 12.2024
Office Assistant
Amelus.MD
05.2023 - 03.2024
Clinical Coordinator
Premier Pain Spine
06.2021 - 03.2023
Medical Assistant
Premier Pain Spine
12.2018 - 06.2021
Interpreter (Russian/Romanian)
Fluent Language Solutions
03.2018 - Current
Medical Assistant & Assistant Manager
Wheaton Medical Center
03.2018 - 12.2018
Medical Assistant
A 2 Z Pediatrics
11.2017 - 03.2018
GED - Billing and Doctor's Assistant
Joliet College
Some College (No Degree) - Public Food Technology and Public Catering
Vocational School
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