Natalia Turnovskaya
Chicago, USA
Summary
Dedicated, multi-cultural, multi-lingual, energetic and empathetic professional with extensive experience in the hospitality and service industry. Proven ability to work effectively in high-pressure environments and consistently exceed customer expectations. Strong teamwork skills, exceptional communication, cultural awareness and attention to details.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Scribe
Northwestern Hospital
06.2023 - Current
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Promoted a positive work environment through proactive collaboration with team members and adherence to established protocols and procedures.
- Provided customer service to assist clients with questions and concerns.
Medical Assistant
Mercy Hospital
05.2018 - 08.2023
- Welcomed patients and admitted patients to the exam rooms;
- Obtained client medical history, medication information, symptoms, and allergies.
- Measuring patients’ vital signs, checking vision and eye pressure, administering eye drops, performing wound care and removal of sutures/staples;
- Performed medical records management, including filing, organizing and scanning documents.
Bartender
Hangge Uppe
07.2010 - 02.2019
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Bachelor of Science - Molecular Biology
University of Illinois At Chicago
Chicago, ILSkills
- Clear and effective communication
- Ability to work under pressure
- Cultural awareness
- Strong multitasking
- Organizational ability
- Professional Appearance
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Highly reliable
- Cleanliness and hygiene
- Hospitality and customer service expertise
Nationality
USA, Russia
Certification
CPR certification
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Japanese
Professional Working
German
Professional Working
Timeline
Medical Scribe
Northwestern Hospital
06.2023 - Current
Medical Assistant
Mercy Hospital
05.2018 - 08.2023
Bartender
Hangge Uppe
07.2010 - 02.2019
Bachelor of Science - Molecular Biology
University of Illinois At Chicago
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