Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Natalia Wagner-Dragos

Aliso Viejo,CA

Summary

  • Motivated fashion design student with a track record of providing excellent customer service and retention. Skilled in quickly identifying and addressing customer needs, ensuring timely resolution of issues. Maintains focus and a positive attitude in dynamic environments, contributing to team success. Ready to apply dedication and expertise to drive business growth and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Inventory Management

Nordstrom Rack
07.2025 - Current
  • Improved shop efficiency with meticulous organization and careful inventory management.
  • Increased sales through effective inventory management and merchandising techniques.
  • Employed best practices in inventory management by using stock counts.
  • Processed shipped merchandise to prepare for sales floor display.
  • Restocked merchandise by scanning items to maintain inventory levels.
  • Utilized RFID scanning for efficient merchandise tracking.
  • Managed backstock to optimize storage and accessibility.

Salesperson

Nordstrom Rack
01.2025 - Current
  • Delivered exceptional customer service to enhance shopping experiences.
  • Managed fitting room operations while addressing customer needs promptly.
  • Restocked inventory efficiently to maintain product availability.
  • Provided assistance to customers, ensuring satisfaction throughout their visit.
  • Organized store layout to improve accessibility and product visibility.
  • Facilitated smooth fitting room processes by maintaining cleanliness and order.

Seasonal Retail Sales Associate/Cashier

Zumiez
11.2024 - 01.2025
  • Enhanced transaction value through upselling complementary products or services.
  • Quickly resolved customer concerns, implementing effective solutions for optimal satisfaction.
  • Administered returns and exchanges within company standards, achieving efficient resolutions with minimal loss.
  • Suggested products based on individual customer preferences to drive sales growth.
  • Processed transactions at cash register efficiently, upholding accuracy and positive customer interactions.

Sales Representative

Vector Marketing
05.2024 - 09.2024
  • Executed product demonstrations both in-person and virtually utilizing Vector Connect app. Achieved high customer retention rates through focused relationship management. Presented product offerings effectively to potential clients through referrals and established connections.

Party Hostess/Cashier

Big Air Trampoline Park
12.2022 - 10.2023
  • Coordinated event logistics, covering room setup and guest seating management.
  • Managed party hosting tasks to ensure seamless event execution.
  • Monitored courts to enforce safety protocols and provide assistance.
  • Processed admissions and transactions as a cashier to facilitate smooth entry.
  • Prepared and served food items while adhering to hygiene standards.
  • Collaborated effectively as a team player across various park sections.
  • Trained new hostesses on company policies to uphold service quality.

Education

High School Diploma -

Silverado High School
Mission Viejo, CA

Skills

  • Customer retention and service
  • Pet care and handling
  • Safety compliance
  • Food service and culinary
  • Social media management
  • Front desk operations
  • Host/hostess duties
  • Phone etiquette and communication
  • Organizational skills
  • Patient services and support
  • Upselling techniques
  • Shift management and supervision
  • Retail management and sales
  • Packaging processes
  • Microsoft Office proficiency
  • Sales strategies and management
  • Point of sale (POS) systems
  • Writing and documentation skills
  • Childcare experience
  • Leadership and team management
  • Photography skills
  • Management

Certification

  • CPR Certification
  • First Aid Certification
  • Food Handler Certification
  • AED Certification

Languages

English - Fluent

Timeline

Inventory Management

Nordstrom Rack
07.2025 - Current

Salesperson

Nordstrom Rack
01.2025 - Current

Seasonal Retail Sales Associate/Cashier

Zumiez
11.2024 - 01.2025

Sales Representative

Vector Marketing
05.2024 - 09.2024

Party Hostess/Cashier

Big Air Trampoline Park
12.2022 - 10.2023

High School Diploma -

Silverado High School

Similar Profiles

CREATE PROFILE
Natalia Wagner-Dragos