NATALIA ZIMMERMAN
Rancho Cucamonga,CA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
14
14
years of professional experience
Work History
Educator
Lululemon Atletica
01.2023 - Current
- By providing comprehensive education on Lululemon's products, company culture, and community involvement, I empower guests to make informed purchasing decisions
- I articulate the value and benefits of each product, enabling guests to select items that best meet their needs
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Visual Merchandising Team Leader
Target
01.2017 - 01.2019
- Enhanced store aesthetics by designing and implementing visually appealing merchandise displays
- Ran new brand launches with a global, cohesive approach focused on delivering recognizable branding and exceeding revenue targets
- Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures, and visual merchandising policies; trained and supervised junior team members, resulting in higher productivity levels and consistent visual standards across the store
- Partnered with Human Resources with full cycle recruitment including: networking/outreach, candidate screens, scheduling interviews, initial offers, reference checks, and post-engagement follow up
- Maintained visual merchandise equipment, including mannequins, hardware, and office equipment.
Visual Merchandiser
Nordstrom
01.2015 - 01.2017
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Created interior displays to promote products in alignment with corporate sales objectives
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule
- Monitored and replenished display inventory and restructured according to available stock
- Gained exposure to a variety of management responsibilities, which included store operations, maintaining the department staff by training and coaching employees, overlooking and achieving financial objectives, and planning in-store events.
Sales Supervisor
Steve Madden
01.2010 - 01.2013
- Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard
- Streamlined new hire processes by developing efficient task workflows and checklists.
Education
Bachelor's in Communications -
Arizona State University
Tempe, AZ12.2022
Skills
- Fluent in Spanish
- Excellent Written and Verbal Communication
- Customer Relations
- Onboarding and Orientation
- Teamwork and Collaboration
- Employee Development
- Problem-solving abilities
- Microsoft Suite
- Google Suite
- Employee Hiring
Timeline
Educator
Lululemon Atletica
01.2023 - Current
Visual Merchandising Team Leader
Target
01.2017 - 01.2019
Visual Merchandiser
Nordstrom
01.2015 - 01.2017
Sales Supervisor
Steve Madden
01.2010 - 01.2013
Bachelor's in Communications -
Arizona State University
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