Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Natalie Alaniz

San Antonio,TX

Summary

Seasoned Backup QSA and Phlebotomist Trainer at Grifols Biomat USA, adept in venipuncture and maintaining high-quality standards. Excelled in enhancing teamwork and collaboration, significantly improving process efficiency. Skilled in problem-solving and communication, ensuring optimal operational flow and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Backup QSA

Grifols Biomat USA
04.2024 - Current
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.

Phlebotomist Trainer

Grifols Biomat USA
08.2022 - Current
  • Completed proper sanitation and cleaning of equipment and work areas between donors.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Addressed questions and concerns to educate donors on collection process and procedures.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Used personal protective equipment correctly to protect coworkers and donors.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Assisted in training and onboarding new phlebotomists.
  • Actively engaged with donors to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.

Dorm Chief

Air Force
11.2021 - 02.2022
  • Managed conflicts among trainees effectively, ensuring a peaceful living environment.
  • Coordinated move-in and move-out processes, ensuring smooth transitions for new and departing trainees.
  • Organized floor meetings to discuss important issues, encourage open dialogue, and strengthen communal bonds among trainees.
  • Maintained a safe and secure living environment for trainees through routine inspections with Sargent's.

Education

High School Diploma -

Claudia Taylor Johnson High School
San Antonio, TX
05.2020

Skills

  • Venipuncture Expertise
  • Butterfly needle technique
  • Communication abilities
  • Donor screening
  • Quality Control
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Attention to Detail
  • Customer Service
  • Organizational Skills
  • Problem-Solving
  • Plasma processor

Accomplishments

  • Won "Employee of the Month" award in August 2024
  • Became a Trainer in phlebotomy
  • Became a Back-up QSA
  • Trained in all three areas (Donor Floor, DCT, Plasma Processing)

Timeline

Backup QSA

Grifols Biomat USA
04.2024 - Current

Phlebotomist Trainer

Grifols Biomat USA
08.2022 - Current

Dorm Chief

Air Force
11.2021 - 02.2022

High School Diploma -

Claudia Taylor Johnson High School

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Natalie Alaniz