Natalie Alaniz
San Antonio,TX
Summary
Seasoned Backup QSA and Phlebotomist Trainer at Grifols Biomat USA, adept in venipuncture and maintaining high-quality standards. Excelled in enhancing teamwork and collaboration, significantly improving process efficiency. Skilled in problem-solving and communication, ensuring optimal operational flow and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Backup QSA
Grifols Biomat USA
618 NW Loop 410 Unit 101 San Antonio, TX 78216
04.2024 - Current
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Phlebotomist Trainer
Grifols Biomat USA
618 NW Loop 410 Unit 101 San Antonio, Tx 78216
08.2022 - Current
- Completed proper sanitation and cleaning of equipment and work areas between donors.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Addressed questions and concerns to educate donors on collection process and procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Used personal protective equipment correctly to protect coworkers and donors.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Assisted in training and onboarding new phlebotomists.
- Actively engaged with donors to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Dorm Chief
Air Force
San Antonio, TX
11.2021 - 02.2022
- Managed conflicts among trainees effectively, ensuring a peaceful living environment.
- Coordinated move-in and move-out processes, ensuring smooth transitions for new and departing trainees.
- Organized floor meetings to discuss important issues, encourage open dialogue, and strengthen communal bonds among trainees.
- Maintained a safe and secure living environment for trainees through routine inspections with Sargent's.
Education
High School Diploma -
Claudia Taylor Johnson High School
San Antonio, TX05.2020
Skills
- Venipuncture Expertise
- Butterfly needle technique
- Communication abilities
- Donor screening
- Quality Control
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Organizational Skills
- Problem-Solving
- Plasma processor
Accomplishments
- Won "Employee of the Month" award in August 2024
- Became a Trainer in phlebotomy
- Became a Back-up QSA
- Trained in all three areas (Donor Floor, DCT, Plasma Processing)
Timeline
Backup QSA
Grifols Biomat USA
04.2024 - Current
Phlebotomist Trainer
Grifols Biomat USA
08.2022 - Current
Dorm Chief
Air Force
11.2021 - 02.2022
High School Diploma -
Claudia Taylor Johnson High School