Natalie Aldana

**Server | Denny's**

*2018 - Present*

- Provided exceptional guest service by maintaining a clean and welcoming dining environment, welcoming and seating guests promptly, ensuring a positive and memorable dining experience.

- remained calmed and poised while efficiently managing food and beverage orders, utilizing the POS system to ensure accuracy and timely service.

- Crafted and served beverages, consistently recommending add-ons and desserts to enhance guest satisfaction and drive sales.

-Successfully managed front-of-house operations independently as a closer, developing and executing strong multitasking and organizational skills to handle high-volume service efficiently.

• *Manager in traininng*
• Led shift operations during late nights and early mornings, overseeing staff performance, managing cash registers, and ensuring a smooth service flow.
• Provided hands-on support as an expo or runner during peak times, demonstrating adaptability and teamwork.
• Conducted regular kitchen and server line inspections to ensure compliance with health and safety standards, including temperature checks and inventory management.
• Accurately tracked and managed weekly inventory, ensuring optimal stock levels and minimizing waste.

In my role as a recruitment specialist for NBC, my responsibilities encompassed conducting market research to identify a varied group of individuals representing diverse demographics. This was essential in order to gather impartial feedback on pre-production television shows, determining their suitability for broadcast.