Natalie Amirfar
Modesto,Ca
Summary
Experienced Administrative Assistant with 13+ years of service, known for meticulous attention to detail, exceptional organizational abilities, and a proactive problem-solving approach. Adept at adapting to change, leveraging technology for efficiency, and supporting executives and teams with reliability and professionalism.
Overview
16
16
years of professional experience
Work History
Customer Service Coordinator
Outset Medical
San Jose, CA
10.2024 - Current
- Order processing (QAD, Salesforce)
- Customer Communication and Support (assists with answering phone calls and emails regarding purchase orders).
- GHX Customer Onboarding
- Problem Resolution (proactively address and resolve customer concerns, demonstrating commitment to delivering exceptional service and ensuring overall satisfaction).
- Team Collaboration
Administrative Assistant
Ceres Unified School District
Ceres, Ca
08.2012 - 03.2021
- Assisted with student guidance, addressing discipline and behavioral issues, facilitating behavioral contracts, and engaging with parents, contributing to a positive and supportive learning environment
- Provided comprehensive secretarial and office management support, fostering cooperative working relationships among staff and enhancing operational efficiency
- Demonstrated effective communication skills by responding promptly and tactfully to sensitive inquiries or complaints, maintaining positive interactions and resolving issues efficiently
Supervisor, After School Program
Ceres Unified School District
Ceres, Ca
08.2010 - 08.2012
- Led, coordinated, and managed day-to-day operations of the After-School Program, ensuring smooth functioning and high-quality services
- Established and maintained positive relationships with District Staff, Parents, Teachers, and Students, fostering a supportive and collaborative environment
- Ensured compliance with company policies, objectives, and communication goals, contributing to the overall success and alignment of the program
- Managed employee schedules, efficiently coordinating shifts and availability to optimize staffing levels and meet program demands
Recreation Lead
Ceres Unified School District
Ceres, Ca
08.2009 - 08.2010
- Provided regular updates on program operations, enhancing stakeholder communication
- Achievement: Improved program transparency and stakeholder satisfaction
- Modeled high-level customer service standards for program clientele and the community
- Achievement: Strengthened community relationships and program reputation
- Efficiently facilitated program activities, optimizing resource use
- Achievement: Improved operational efficiency and cost-effectiveness
Education
Bachelors of Arts - Communication Studies
California State University Stanislaus
Skills
- Customer service
- Leadership
- Conflict Resolution
- Teambuilding
- Organization
- Team Management
- Project management
- Microsoft Office Suite
- Teams
- GHX
- Salesforce
Projects
New Hire Orientation Program, Designed and developed a comprehensive new hire orientation program from inception to implementation., Created engaging training materials, including presentations, manuals, and online resources, to facilitate effective onboarding., Collaborated with cross-functional teams to ensure alignment of orientation content with company policies, procedures, and culture., Conducted training sessions for new hires, providing valuable information on company values, expectations, and job responsibilities.
Hobbies and Interests
- The great outdoors
- Interior Design
- Traveling
- Computer Science
- Graphic Design
- Art
- Family Time
- Health and wellness
Languages
- English, Full Professional Proficiency
- Assyrian, Full Professional Proficiency
Timeline
Customer Service Coordinator
Outset Medical
10.2024 - Current
Administrative Assistant
Ceres Unified School District
08.2012 - 03.2021
Supervisor, After School Program
Ceres Unified School District
08.2010 - 08.2012
Recreation Lead
Ceres Unified School District
08.2009 - 08.2010
Bachelors of Arts - Communication Studies
California State University Stanislaus
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