Natalie Aquino Hernandez
Dallas,TX
Summary
Compassionate Medical Assistant skilled in patient education, HIPAA compliance, and effective communication. Proven ability to assist in procedures and manage patient flow, ensuring high-quality care and satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Epiphany Dermatology
Mesquite , Tx
07.2022 - 03.2026
- Assisted dermatologists with patient examinations and procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments as directed by physicians to support patient care.
- Maintained accurate patient records in electronic health systems.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled patient appointments and managed front desk operations.
- Communicated effectively with patients to address inquiries and concerns.
- Educated patients on skincare products and post-treatment care to enhance treatment outcomes.
- Educated patients about medications, procedures and physician's instructions.
- Collected and processed lab specimens for dermatological testing, ensuring accuracy for diagnosis.
- Documented notes during patient visits.
- Communicated patient messages to physicians regarding concerns and treatment updates.
- Supported team with administrative tasks and inventory management.
- Organized charts, documents and supplies to maintain team productivity.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
Holy Cross OBGYN
Mesquite, Texas
08.2021 - 06.2022
- Administered injections and provided wound care under physician supervision.
- Assisted physician with surgeries related to gynecology or obstetrics.
- Maintained accurate electronic health records to ensure compliance and support quality patient care.
- Prepared and organized examination rooms for patient visits, ensuring a clean and welcoming environment.
- Coordinated referrals for patients to specialists to facilitate timely diagnosis or treatment.
Sales Associate
DSW
Mesquite, Texas
09.2020 - 04.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers in finding footwear and accessories that match their needs.
- Operated point-of-sale systems for processing transactions and handling payments.
- Collaborated with team members to achieve store sales goals and improve service.
- Managed merchandise displays to promote seasonal products and increase visibility.
- Handled inventory management tasks, including stock replenishment and organization.
- Trained new associates on store policies, procedures, and customer engagement techniques.
Education
Registered Medical Assistant - Medical Assisting
Remmington College
Garland, TX08-2021
High School Diploma -
Horn High School
Mesquite, TX05-2020
Skills
- Vital sign measurement
- Patient education
- Specimen collection
- Procedure assistance
- Medical terminology
- Appointment scheduling
- Inventory management
- Patient confidentiality
- Effective communication
- Team collaboration
- Fluent in Spanish/English
- Phlebotomy techniques
- Communicating with patient families
- Medical records management
- HIPAA compliance
- Patient flow management
- Medical office administration
- STD counseling
- Customer service
- Wound care management
- Data entry
- Proper sterilization techniques
- Prioritizing stat orders
- Suture removal
- CPR
- Sterilization techniques
- Electronic health records
Timeline
Medical Assistant
Epiphany Dermatology
07.2022 - 03.2026
Medical Assistant
Holy Cross OBGYN
08.2021 - 06.2022
Sales Associate
DSW
09.2020 - 04.2021
Registered Medical Assistant - Medical Assisting
Remmington College
High School Diploma -
Horn High School