Natalie Beard
Chandler,AZ
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Rise Up Bakery
861 Higley Rd #109, Gilbert, AZ 85234
06.2022 - 08.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Developed strong time management skills through prioritizing tasks during busy shifts for optimal productivity.
- Handled pastries and taking orders to accommodate to customers needs & wants.
Hostess
Truland
140 N Arizona Ave #100, Chandler, AZ 85225
05.2021 - 05.2022
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Bussing and cleaning tables
- Distributing table numbers and sections for servers to accommodate
- Stacking and cleaning outside patio chairs and tables for closing/opening
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
Public Health
Northern Arizona University
Flagstaff, AZ05.2027
Chandler High School
01.2023
Skills
- Cash Management
- Customer Satisfaction
- Adaptability and flexibility
- Telephone etiquette
- Patience and composure
- Teamwork and collaboration
Volunteer Hours
- 01/01/2021, 05/31/2022, Chandler Buddies Member, Chandler, AZ, Class Member-Volunteer, Spend time in Special Education Classroom, Attend and chaperone events/field trips for Special Education Class
- 01/01/2017, 05/31/2022, Avid Member, Chandler, AZ, Class Member, Special Preparation for College Coursework, Advanced Introductions to Workforce, Participate in special trips to prepare for life after HS graduation
- 01/01/2021, 04/31/2023, Link Crew, Chandler, AZ, Class Member, Mentorship of Incoming Freshman
References
References provided upon request
Certification
- Licensed CPR Certified
- Licensed in Food Handling
Timeline
Customer Service Cashier
Rise Up Bakery
06.2022 - 08.2023
Hostess
Truland
05.2021 - 05.2022
Public Health
Northern Arizona University
Chandler High School