Natalie Beaudry
Otsego,MN
Summary
Dedicated and dependable professional with strong communication and customer service skills gained through experience in fast-paced restaurant and healthcare settings. Experienced in providing friendly service, managing multiple tasks, handling payments, and working closely with team members to ensure smooth daily operations. Organized and detail-oriented, with the ability to stay calm under pressure, solve problems, and provide a positive experience for customers and patients. A reliable team player who takes initiative, adapts quickly, and is committed to creating a welcoming, efficient, and professional environment.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Amplified Wellness
Albertville, MN
09.2024 - 07.2026
- Delivered a welcoming first point of contact by managing front desk operations, greeting patients, and addressing questions and concerns with professionalism and empathy.
- Answered high-volume phone calls and scheduled patient follow-ups, ensuring timely communication and care for patients.
- Coordinated with medical staff by tracking paperwork submissions and verifying that patient documentation was completed and uploaded accurately.
- Conducted wellness check-in calls with patients after treatment, reinforcing a supportive patient experience and gathering feedback for the clinical team.
- Handled a variety of administrative and extra tasks, demonstrating adaptability and a solutions-oriented approach in a fast-paced regenerative therapy clinic.
- Supported clinical efficiency by streamlining communication between patients, sales reps, nurses, and providers.
Server
Broadway Pizza
Rogers, MN
09.2022 - 07.2026
- Provided friendly, reliable service to 50+ guests per shift, creating a positive dining experience.
- Managed multiple tables in a fast-paced, high-volume restaurant while keeping orders accurate and service efficient.
- Worked closely with kitchen and bar staff to ensure food and drinks were prepared and delivered on time.
- Handled cash, credit, and POS transactions accurately while processing payments quickly and balancing the cash drawer.
- Resolved guest concerns in a calm and professional manner to ensure customer satisfaction.
- Helped train new team members on restaurant procedures, menu items, customer service, and teamwork.
- Kept service stations fully stocked and organized while maintaining a clean and orderly work environment throughout each shift.
Education
High School Diploma - Business and Marketing
Anoka Ramsey Community College
Anoka, MN07-2026
Skills
- Excellent communication
- Problem-solving skills
- Time management
- Hospitality services
Timeline
Front Desk Assistant
Amplified Wellness
09.2024 - 07.2026
Server
Broadway Pizza
09.2022 - 07.2026
High School Diploma - Business and Marketing
Anoka Ramsey Community College