Years of professional experience
Natalie Bendtsen
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a fulfilling position in which company goals can be achieved.
Overview
13
13
Work History
Ramp Manager
Piedmont Airlines
Phoenix, AZ
11.2018 - 06.2023
- Dispatched cleaning and catering teams Staff Manager to ensure agents worked together to get flights out on time when servicing/catering and cleaning aircraft per company standards
- Responsible for ensuring agents met and swept all inbound and outbound international flights correctly
- Performed and completed company required cleaning audits using Intelex mobile app
- Lead and worked with MIT’s (managers in training) to help manage both cleaning and provisioning departments, juggled running both departments while still being an effective leader
- Implemented two peer-to-peer recognition programs
- Encouraged and assisted agents consistently to foster positive and nurturing workplace.
- Stocked aircraft cabins with necessary equipment and supplies.
- Connected electrical power unit and hoses to aircraft.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Provisioning Agent
Piedmont Airlines
Phoenix, AZ
12.2017 - 11.2018
- Responsible for getting flights out on time, servicing and stocking galley of planes, maintaining cleanliness of aircraft
- Skilled in dispatching and assigning planes to agents to meet critical deadlines
- Was MIT in Provisioning department, became proficient in managing both AM and PM shifts for other managers when needed
- Helped train new employees in safe practices and warehouse procedures.
- Took part in Lead2morrow program on how to become an effective, servant leader.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Elementary School Teacher
Scottsdale Unified School District
Scottsdale, AZ
08.2010 - 05.2017
- Taught grades 3rd , 4th , and 5th
- Planned daily lessons in all subject areas, assigned projects in science, history & reading for students to create & present for school fairs /parent nights, fostered a positive classroom atmosphere and developed and maintained a safe and productive learning environment.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
Education
Bachelor of Science - Elementary Education
Central Washington University
Ellensburg, WA 09.1990 - 6 1993
Associates Degree - undefined
Walla Walla University
Walla Walla, WA 09.1988 - 6 1990
Skills
Aircraft servicing
Warehouse Logistics
Continuous Improvement
Staff Management
Documentation
Warehousing functions
Administrative support
Staff education and training
Data Entry
Forklift Operations
Corporate policies
Radio etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Ramp Manager
Piedmont Airlines
11.2018 - 06.2023
Provisioning Agent
Piedmont Airlines
12.2017 - 11.2018
Elementary School Teacher
Scottsdale Unified School District
08.2010 - 05.2017
Bachelor of Science - Elementary Education
Central Washington University
09.1990 - 6 1993
Associates Degree - undefined
Walla Walla University
09.1988 - 6 1990