NATALIE BLAKE
Fort Lauderdale
Summary
I'm someone who brings a balance of fun and dependability to everything I do. I'm attentive and friendly, which helps me connect easily with others whether I'm in a new environment or familiar surroundings. I'm a hardworking individual skilled at maximizing sales while providing exceptional service. With a growing background in marketing strategy, brand building, and customer engagement, coupled with my passion for creativity and innovation, I am confident in my ability to contribute meaningfully to your team and help elevate your brand's presence in the market.
Overview
10
10
years of professional experience
Work History
Wine Attendant – Wine Tasting Bar
Cooper’s Hawk Restaurant and Winery
09.2024 - Current
- Provide exceptional guest experiences through guided wine tastings, offering education on wine profiles, pairings, and brand history.
- Effectively upsell wine memberships, bottles, and retail items by building rapport and tailoring recommendations.
- Maintain high standards of hospitality and product knowledge in a fast-paced, upscale environment.
- Operate POS system to process memberships, purchases, and tasting transactions efficiently.
- Collaborate with team members to ensure smooth service flow and uphold company standards.
Poker Room/High Limit Waitress and Bartender
Hard Rock Hotel and Casino
01.2016 - 08.2024
- Provide exceptional service while effectively promoting and upselling a diverse selection of beverages, food, and premium spirits.
- Skilled in managing high-volume events, including concerts, shows, and tournaments.
- Uphold professional etiquette while providing bottle service to a diverse range of upscale clients.
- Establish strong rapport with new customers, transforming them into loyal, repeat clients.
- Utilize Infogenesis POS systems to efficiently process and record orders.
- Experience working at high-limit tables, catering to high rollers and celebrities.
Brand and Visual Expert
Ralph Lauren Sawgrass Mall
01.2018 - 12.2022
- Carefully arranged setups in storefronts, photography, and videography designed to create visually appealing compositions.
- Select the best backdrop to elevate the subject and achieve a harmonious aesthetic.
- Incorporated elements that enhance the main subject, adding context and visual intrigue.
- Pinning and styling riggs, ensuring a polished and professional presentation.
- Steaming riggs to maintain a crisp and refined appearance.
Brand Ambassador
Foot Locker
10.2020 - 04.2021
- Create captivating content that highlights the latest sneaker releases, styling tips, and brand collaborations through eye-catching photos, videos, and social media posts.
- Engage with followers and the sneaker community by responding to comments, hosting Q&A sessions, and actively participating in discussions.
- Upheld brand integrity by consistently following voice, tone, and visual guidelines.
- Ensured transparency by indicating partnership with Foot Locker in compliance with advertising regulations.
Sales Supervisor
Steve Madden
04.2015 - 04.2016
- Effectively upselling additional items with each transaction.
- Accountable for achieving sales targets for shoes, accessories, and units per transaction (UPT).
- Assist customers in selecting stylish outfits for various events.
- Responsible for cash handling and conducting drawer audits.
- Key holder responsible for opening and closing the store.
Education
High School Diploma -
Alonzo & Tracy Mourning
Miami, FLAssociate of Science -
Broward College
Fort Lauderdale, FL01-2026
Skills
- Customer Service
- Hospitality service expertise
- Sales expertise
- Point of sale operation
- Strong work ethic
- Team player attitude
Timeline
Wine Attendant – Wine Tasting Bar
Cooper’s Hawk Restaurant and Winery
09.2024 - Current
Brand Ambassador
Foot Locker
10.2020 - 04.2021
Brand and Visual Expert
Ralph Lauren Sawgrass Mall
01.2018 - 12.2022
Poker Room/High Limit Waitress and Bartender
Hard Rock Hotel and Casino
01.2016 - 08.2024
Sales Supervisor
Steve Madden
04.2015 - 04.2016
High School Diploma -
Alonzo & Tracy Mourning
Associate of Science -
Broward College
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