Natalie Borne
Rosharon
Summary
Proactive and client-focused, I excelled as a Receptionist at Lake Jackson Parks and Recreation, enhancing front desk efficiency and customer satisfaction. Mastering data entry and organization, I streamlined operations and improved client relations, demonstrating exceptional telephone skills and a commitment to excellence without relying on numerical achievements.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Lake Jackson Parks and Recreation
06.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Esthetics
Natural Images Beauty College
Clute, TX08.2024
High School Diploma -
Angleton High School
Angleton, TX05.2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- File management
- Mail handling
- Typing speed
- Information protection
Certification
Adult and pediatric First Aid/ CPR/ AED
Timeline
Receptionist
Lake Jackson Parks and Recreation
06.2024 - 12.2024
Adult and pediatric First Aid/ CPR/ AED
Esthetics
Natural Images Beauty College
High School Diploma -
Angleton High School
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