- I established and grew partnerships as well as influenced existing national retail employees and their leadership teams. Locations included Best Buy, Costco, Sams, Radio Shack, Target and Walmart.
- I facilitated monthly training courses tailored to each location's needs at the time, i.e., revenue growth, role plays with employees and product knowledge. I also followed up weekly to ensure knowledge by visiting the locations and working side by side with them on the retail floor.
Special achievements / results:
- I Interacted daily with customers, identified their needs, and proposed
solutions that would best benefit them.
- increased monthly revenue in locations by 60% as a result of monthly training and consistent engagement with employees.
- Managed up to 55 national retail business relationships.
- Consistently recognized for top overall sales performance, including
success with grassroots events and local initiatives.
Channel Manager
Verizon Communications
01/2018 - 03/2019 Southern California
I led multiple Verizon retail locations, and established and nurtured partnerships while understanding business drivers and challenges in different retail environments. I delivered exceptional sales revenue growth for connected vehicle products and services that directly contributed to my sales team reaching $2.5M in revenue in 2018.
Special achievements / results:
- Ranked top 10 in the United States for the retail channel team for finishing at 128% to goal in 2018.
- Developed business and leadership level relationships to secure buy-in on our connected vehicle solutions. Devised and delivered monthly training while supporting 120 retail stores in the Southern California and Los Angeles area.
- Created and provided a variety of internal communication campaigns and training to align a leadership message with over 1,500 sales and management employees
- Solved gaps in knowledge and processes while always keeping customer and partner satisfaction top of mind.