Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Bowman

"You miss 100% of the shots you don't take. - Wayne Gretzky" - Michael Scott
Topeka,KS

Summary

I am trained and adept at establishing and growing partnerships as well as leading employees and influencing leadership teams. I have a unique ability to read situations quickly and course correct swiftly if necessary.

I am a self-driven sales and customer service professional with a growth mindset focused on delivering a world-class experience one customer at a time.

Overview

25
25
years of professional experience

Work History

Human Services Specialist

State of Kansas - DCFS
Topeka, KS
08.2023 - 12.2023
  • Assisted individuals and families with processing food applications to determine eligibility.
  • Communicated benefits if qualifications were met and advised clients if they did not.

Historical Restoration

Self-employed
Topeka, KS
01.2020 - 06.2023
  • Owned and maintained six properties in College Hill and leased to law students attending Washburn.

Connections Specialist

Verizon Connect
San Diego, CA
01.2018 - 03.2019
  • I established and grew partnerships as well as influenced existing national retail employees and their leadership teams. Locations included Best Buy, Costco, Sams, Radio Shack, Target and Walmart.
  • I facilitated monthly training courses tailored to each location's needs at the time, i.e., revenue growth, role plays with employees and product knowledge. I also followed up weekly to ensure knowledge by visiting the locations and working side by side with them on the retail floor.

Special achievements / results:

  • I Interacted daily with customers, identified their needs, and proposed
    solutions that would best benefit them.
  • increased monthly revenue in locations by 60% as a result of monthly training and consistent engagement with employees.
  • Managed up to 55 national retail business relationships.
  • Consistently recognized for top overall sales performance, including
    success with grassroots events and local initiatives.

Channel Manager

Verizon Communications

01/2018 - 03/2019 Southern California

I led multiple Verizon retail locations, and established and nurtured partnerships while understanding business drivers and challenges in different retail environments. I delivered exceptional sales revenue growth for connected vehicle products and services that directly contributed to my sales team reaching $2.5M in revenue in 2018.


Special achievements / results:

  • Ranked top 10 in the United States for the retail channel team for finishing at 128% to goal in 2018.
  • Developed business and leadership level relationships to secure buy-in on our connected vehicle solutions. Devised and delivered monthly training while supporting 120 retail stores in the Southern California and Los Angeles area.
  • Created and provided a variety of internal communication campaigns and training to align a leadership message with over 1,500 sales and management employees
  • Solved gaps in knowledge and processes while always keeping customer and partner satisfaction top of mind.

General Manager

Verizon Wireless
Overland Park, KS
06.1999 - 12.2018
  • Recruited, interviewed and hired qualified and talented staff for varios positions.
  • Created schedules and monitored payroll to remain within budget.
  • Resolved travel and expense discrepancies with employee to ensure accuracy.
  • Conducted audits on internal controls and developed reports on findings to share with superiors.

Education

Associate of Arts - Business Administration and Management

University of Phoenix
Tempe, AZ
10.2012

Skills

  • People/Teamwork Driven with over 20 years of sales experience
  • Communication (Influencing)
    Good conversationalist and presenter
  • Individualization (Relationship Building) Understanding of the unique qualities of each person or business
  • Ideation (Strategic Thinking) Fascinated by new ideas and thinking outside the box

Timeline

Human Services Specialist

State of Kansas - DCFS
08.2023 - 12.2023

Historical Restoration

Self-employed
01.2020 - 06.2023

Connections Specialist

Verizon Connect
01.2018 - 03.2019

General Manager

Verizon Wireless
06.1999 - 12.2018

Associate of Arts - Business Administration and Management

University of Phoenix
Natalie Bowman"You miss 100% of the shots you don't take. - Wayne Gretzky" - Michael Scott