Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic

Natalie Brand

Isla Vista,CA

Summary

I am a reliable and positive employee with almost two years in the customer service and food industry. I am an excellent motivational leader who successfully communicates duties, concerns, and tasks. I am dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers and coworkers. I prepare myself before every shift by eating, sleeping well, and coming in with a positive attitude.

Overview

2
2
years of professional experience

Work History

Shift Lead

North Park Creamery
03.2023 - Current
  • Completed store opening and closing procedures.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety and health standards were met daily.
  • Oversaw cash handling procedures
  • Customer service at the register and while taking orders.
  • Food service by making and handling all items on the menu.
  • Responded to and resolved customer questions and concerns.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
  • Completed cash and credit card transactions accurately using POS software.

Movie Theater Employee

Ultra Star Cinemas
11.2022 - 12.2022
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, bathroom, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Welcomed guests to the theater with a friendly demeanor and smile and directed them to screening rooms.
  • Secured theater at the end of each shift to prevent theft of theater items.
  • Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
  • Assisted with special events marketing to increase visibility and maximize ticket sales.

Education

Associate of Arts - Film & Media Studies

Santa Barbara City College
Santa Barbara, CA
05.2025

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service
  • Workplace Safety
  • Staff Motivation

Accomplishments

  • Designed and drew new menu boards for North Park Creamery.
  • Participated in making specials that were featured on our social media or menus.

Hobbies

I enjoy cooking for myself and others to maintain good health and to practice showing gratitude towards others. One of my favorite things to make is an arugula salad, with just arugula, lemon juice, olive oil, and salt. I wanted to start sharing my passion through social media by creating a food blog on TikTok. Some examples of my posts are describing/rating the food I ate in Hawai'i, and what I cooked for dinner as a college student. 

Timeline

Shift Lead

North Park Creamery
03.2023 - Current

Movie Theater Employee

Ultra Star Cinemas
11.2022 - 12.2022

Associate of Arts - Film & Media Studies

Santa Barbara City College

Similar Profiles

CREATE PROFILE
Natalie Brand