Natalie Bright
Smithville,MO
Summary
At Paradise Ice Cream Shop, excelled in customer engagement and ice cream preparation, enhancing customer satisfaction during peak hours. Demonstrated exceptional teamwork and reliability, efficiently managing high-volume periods with speed and accuracy. Skilled in safe food handling and cash transactions, fostering a trustworthy and professional environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ice Cream Server
Paradise Ice Cream Shop
08.2022 - 09.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Education
Smithville High School
Smithville, MOSkills
- Customer Engagement
- Teamwork
- Patience and Empathy
- Customer Service
- Professional Appearance
- Relationship Building
- Working under pressure
- Ice cream preparation
- Order Taking
- Cash Handling
- Greeting customers
- Work Area Cleanliness
- Dependable and Responsible
- Serving
- Flexible Schedule
- Order Accuracy
- Speed and Efficiency
- Reliability and punctuality
- Safe Food Handling
Certification
- Food Handlers Certification
Timeline
Ice Cream Server
Paradise Ice Cream Shop
08.2022 - 09.2023
Smithville High School
Similar Profiles
Karlie SeabrightKarlie Seabright
Cashier at Paradise Ice CreamCashier at Paradise Ice Cream
Emma McCormickEmma McCormick
Assistant Manager at Cream, Ice Cream ShopAssistant Manager at Cream, Ice Cream Shop
Shriya PainulyShriya Painuly
Shop Assistant at BEANS N CREAM Ice Cream ShopShop Assistant at BEANS N CREAM Ice Cream Shop
Andrew HedgecorthAndrew Hedgecorth
Baseball at Missouri S&TBaseball at Missouri S&T
Todd NorrisTodd Norris
Land Survey Manager at Renaissance Infrastructure ConsultingLand Survey Manager at Renaissance Infrastructure Consulting