Summary
Overview
Work History
Education
Skills
Certification
Activities
Languages
Timeline
Generic

NATALIE BUBNIAK

Hickory Hills,IL

Summary

Highly motivated Membership Advisor/Insurance Broker with proven expertise in customer relationship management and sales strategy execution. Demonstrates strong capabilities in conflict resolution, communication, and adaptability, contributing to enhanced member experiences and membership growth. Also experienced with assessing client needs and conducting thorough policy reviews. Utilizes negotiation and market analysis to secure optimal insurance coverage for clients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Broker

Family First Life
04.2025 - Current
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.

Membership Advisor

Edge Fitness Club
09.2024 - Current
  • Boosted membership enrollment by developing and implementing effective sales strategies.
  • Expanded referral networks by fostering strong relationships with current members, ultimately driving more referrals towards the organization.
  • Generated additional sales such as personal training opportunities with upselling and cross-selling techniques.

Ambassador

Celsius
03.2023 - 03.2025
  • Enhanced product visibility and customer engagement through eye-catching visual displays and effective social media use.
  • Drew favorable attention to Celsius by utilizing customer relationship-building skills and social media marketing
  • Interacted with various medias to reinforce Celsius' mission statements and marketing campaigns.

Student

Bradley University
08.2020 - 05.2024
  • Developed strong time management skills to complete multiple projects at once
  • Maintained consistent attendance, achieving a perfect record for multiple semesters.
  • Shadowed and worked with professors to further drive learning goals
  • Conducted independent research projects to explore personal interests outside scope of assigned coursework in both marketing and psychology.

Education

Bachelor of Science - Psychology And Social Media Marketing

Bradley University
Peoria, IL
05.2024

Skills

  • Data Analysis
  • Interpersonal communication skills
  • Sales closing
  • Customer relations
  • Upselling
  • Goal oriented
  • Personable and friendly
  • Flexible and adaptable

Certification

  • Hootsuite Platform Certification
  • Hootsuite Social Media Marketing Certification
  • Hubspot Social Media Certification

Activities

  • Arrow week committee Member of Pi Beta Phi, 2021-2024
  • Volunteer at Loaves and Fish and Whittier Elementary School

Languages

English
Native or Bilingual
Polish
Native or Bilingual

Timeline

Insurance Broker

Family First Life
04.2025 - Current

Membership Advisor

Edge Fitness Club
09.2024 - Current

Ambassador

Celsius
03.2023 - 03.2025

Student

Bradley University
08.2020 - 05.2024

Bachelor of Science - Psychology And Social Media Marketing

Bradley University

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