Natalie Bullis
Delray Beach,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
JB Maintenance
01.2023 - 08.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Increased productivity by cleaning and organizing supplies.
- Maintained transaction security by verifying payment cards against identification.
Socail Media Coordinator
NA
02.2022 - 03.2023
- Discussed marketing goals with clients to identify needs and articulate details to marketing team.
- Increased brand awareness through creation of innovative print and digital productions for major publications.
- Created welcoming and comfortable space by keeping library clean and organized.
- Developed advertising strategies and converted ideas into concrete tasks and delegating tasks to appropriate individuals and departments.
- Collected information about kinds of audiences targeted by different media and approximate size each group.
Retail Sales Associate
Coach
04.2021 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Senior Retail Sales Associate
Kate Spade
09.2020 - 03.2021
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Associate of Science - Psychology
Florida Atlantic University
Boca Raton, FL08.2020
Skills
- Greeting and Seating Clients
- Verbal and Written Communication
- Effective Planning
- Phone Call Direction
- Telephone Skills
- Greet Visitors
- Organization Skills
- Time Management
- Problem-Solving Skills
- Customer Inquiries
Certification
- Notary Public, State Of Florida - June 2023-June 2027
- Certificate of Real Estate Course, Gold Coast School of Real Estate Course - April 2023
Notary Public
I am a Public Notary for the state of Florida.
Timeline
Front Office Receptionist
JB Maintenance
01.2023 - 08.2023
Socail Media Coordinator
NA
02.2022 - 03.2023
Retail Sales Associate
Coach
04.2021 - 07.2021
Senior Retail Sales Associate
Kate Spade
09.2020 - 03.2021
Associate of Science - Psychology
Florida Atlantic University
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