Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Natalie Castellion

Wisconsin

Summary

Motivated and personable, with years of experience in customer service, leadership, and team collaboration. A Marketing major with an emphasis in Digital Marketing from the University of Wisconsin–Whitewater, bringing a strong foundation in communication and engagement. Highly independent, dependable, and passionate about delivering quality results in every project. Known for an upbeat, people-oriented approach, with a proven ability to work effectively with diverse teams and foster positive relationships. Volunteer experience has further strengthened communication skills and adaptability. Seeking to combine operational experience and marketing knowledge to contribute value to a dynamic environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Scoring

ISOC Racing
05.2024 - Current
  • Hand scoring for races in addition to the technology scoring process
  • Worked closely with staff in timing to cross-check correct lap times to score correct points

Building Manager

University of Wisconsin - Whitewater
Whitewater, WI
09.2024 - 05.2025
  • Facilitated guest experience by monitoring and enforcing University Center policies and procedures
  • Coordinated emergency communications and ensured guest safety during incidents
  • Supervised and assisted Setup Crew with room arrangements for meetings, special events, and conferences
  • Supported customers and event planners with onsite needs during activities within the UC
  • Maintained building cleanliness, monitored activities, and upheld building decorum
  • Communicated and reported all issues to appropriate offices or personnel
  • Completed detailed shift reports documenting building operations and incidents
  • Opened, closed, and secured the University Center building daily
  • Collaborated with Reservations, Setup Crew, and Tech Crew to support successful events

Retail & Sales

ISOC Racing
01.2023 - 03.2024
  • Off-Road & Snowmobile racing company
  • Learn how to handle clothing.
  • Customer service skills.
  • Learning technology to keep up with inventory.
  • Collaborated closely with team members to achieve objectives and meet deadlines.

Waitress & Cook

Palubicki's Eats & Treats
Crandon, WI
04.2018 - 08.2023
  • Family-owned drive-in restaurant located in Crandon, WI
  • Obtained customer service skills.
  • Understanding the importance of dealing with money.
  • Making sure customers are satisfied with their meals and service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.

Education

BBA - Marketing

University of Wisconsin - Whitewater
Whitewater, WI
05.2025

Skills

  • Communication skills
  • Customer Service
  • Leadership
  • Problem Solving
  • Public Speaking
  • Team collaboration

Certification

  • HubSpot Certificate in Digital Advertising
  • Hubspot Certificate in Social Media Marketing
  • Google Analytics Certificate
  • Google Ads - Measurement Certificate
  • Google Ads Search Certificate

References

References available upon request.

Timeline

Building Manager

University of Wisconsin - Whitewater
09.2024 - 05.2025

Scoring

ISOC Racing
05.2024 - Current

Retail & Sales

ISOC Racing
01.2023 - 03.2024

Waitress & Cook

Palubicki's Eats & Treats
04.2018 - 08.2023

BBA - Marketing

University of Wisconsin - Whitewater

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