Dynamic and results-driven bilingual professional with over three years of experience in consumer relations, sales, and office administration. Fluent in both English and Spanish, with a proven track record of providing exceptional customer service, and building strong relationships with diverse clientele. Skilled in managing client interactions through CRM systems, streamlining processes, and ensuring seamless communication. Possesses solid administrative and organizational skills, honed through extensive experience as a secretary and office administration. Adept at multitasking, prioritizing responsibilities, and maintaining a high level of attention to detail. Committed to fostering a positive and efficient work environment, while contributing to the overall success of the organization.