Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Chaney

Fort Wayne,IN

Summary

Experienced professional in learning how to navigate working in jobs that I had little to no in-house experience, being a pharmacy technician, and taking the position and moving through the ranks quickly in becoming certified and to the highest rank possible. Has experience in working with AutoCad and learning the engineering principles and knows the steps necessary for engineering design process. Highly collaborative with others, and does extensive research to find the optimal results for all parties involved. Adaptable and quick thinking when placed into high-stress or tense situations.

Overview

3
3
years of professional experience

Work History

Senior Certified Pharmacy Technician

Walgreen's Pharmacy
08.2024 - Current
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
  • Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Set up and modified patient profiles in Intercom Plus to include current information such as medications and insurance details.

Pharmacy Technician

Walgreens Pharmacy
05.2023 - 08.2024
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Customer Service Associate

Walgreens
12.2021 - 05.2023
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Bachelor of Science - Mechanical Engineering

Indiana Institute of Technology
Fort Wayne, IN
05-2026

Associate of Science - General Studies

Ivy Tech Community College
Fort Wayne
05-2023

High School Diploma -

Wayne High School
Fort Wayne, IN
05-2023

Skills

  • Team collaboration
  • Problem-solving skills
  • Experience navigating and building in AutoCAD
  • Documentation
  • Sketches, specifications, and drawings
  • Project research

Timeline

Senior Certified Pharmacy Technician

Walgreen's Pharmacy
08.2024 - Current

Pharmacy Technician

Walgreens Pharmacy
05.2023 - 08.2024

Customer Service Associate

Walgreens
12.2021 - 05.2023

Bachelor of Science - Mechanical Engineering

Indiana Institute of Technology

Associate of Science - General Studies

Ivy Tech Community College

High School Diploma -

Wayne High School
Natalie Chaney