Natalie Cicero
Brick Township,New Jersey
Summary
Self-motivated Senior Incentive Compensation Business Analyst with demonstrated SQL skills and experience working closely with internal and external clients. Proven experience identifing areas of opportunity while monitoring multiple incentive programs and mentoring new hires. Enthusiastic about the ability to apply data analytics to influence performance changes and implement creative solutions while supporting compliance.
Overview
12
12
years of professional experience
Work History
Senior Incentive Compensation Buisness Analyst
Syneos Health
Bridgewater, New Jersey
06.2024 - Current
- Assumed responsibilities of Senior Incentive Compensation Buisness Analyst starting in June 2024; officially promoted June 2025
- Executed statistical analysis on large datasets regarding historical incentive awards.
- Managed administration of bonus compensation plans, quarterly bonuses, annual competitions, and non-monetary prizes.
- Created training materials to educate managers on proper eligibility review processes.
- Mentored new hires, ensuring effective onboarding and skill development.
- Suggest innovations and conduct testing on AI software for progress
- Assessed the effectiveness of existing incentive programs and proposed changes where necessary.
- Collaborated with cross-functional teams on projects related to analytics initiatives
- Oversaw management of incentive compensation for challenging teams and organizational leadership initiatives
- Advised on incentive compensation projects, uncovering data, compliance, and crediting issues, facilitating client integration into new systems and reducing labor hours by 40%
- Swiftly mastered new Varicent software, enhancing ability to support high-profile clients with sophisticated configurations
- Acting as central figure for analyst concerns and partnerships
- Smartsheet liason for team creating custom reports and dashboards for distint clients
Incentive Compensation (IC) Analyst
Syneos Health
Bridgewater, NJ
08.2021 - 06.2025
- Engage with IC design managers, business directors, and clients to devise and execute tailored bonus plans for at least 10 teams concurrently
- Oversee processing of compensation-related data and execute routine data collection and quality assurance checks to uphold data integrity, collaborating cross-functionally to identify and resolve issues as they arise
- Coordinate with various departments to tackle issues and secure adherence of all reports to HIPAA and PDRP standards.
- Perform quarterly and annual health check analyses aimed at assessing progress and advancing sustainable growth which aids future incentive compensation strategies.
- Leverage multiple databases and cloud platforms, such as SQL, SalesIQ, and Varicent, to deliver actionable insights into sales performance and emerging trends
- Perform UAT on new incentive compensation-related systems to identify improvements and streamline operational processes
- Act as a mentor for new analyst hires, providing guidance and support to help them acclimate to their roles and the company culture
- Chosen to participate in initiatives beyond regular duties to improve user experience, demonstrating adaptability and a commitment to organizational goals such as companywide Smartsheet integration
- Supported migration of SQL and Excel reporting framework to Varicent integration
Associate Incentive Compensation Analyst
Syneos Health
Bridgewater, New Jersey
08.2021 - 05.2023
- Engage with IC design managers, business directors, and clients to devise and execute tailored bonus plans for at least 10 teams concurrently
- Oversee processing of compensation-related data and execute routine data collection and quality assurance checks to uphold data integrity, collaborating cross-functionally to identify and resolve issues as they arise
- Coordinate with various departments to tackle issues and secure adherence of all reports to HIPAA and PDRP standards.
- Perform quarterly and annual health check analyses aimed at assessing progress and advancing sustainable growth which aids future incentive compensation strategies.
Data Analyst
National Entertainment Collectibles Association (NECA)
05.2021 - 08.2021
- Optimized sales report analysis to identify key trends and drive strategic initiatives.
- Created detailed ad hoc reports tailored to client specifications and requirements.
- Managed Walmart inventory at store and factory levels, minimizing stockouts.
- Supervised routing and transportation operations to enhance logistical efficiency.
Senior Peer Review Support Specialist
Institute of Electrical and Electronics Engineers (IEEE)
10.2016 - 05.2021
- Provided personal journal support and administrative services, along with systematic assistance for all ScholarOne Manuscripts users within IEEE
- Acted as the Lead Reporting Liaison, developing custom reports and serving as a Resolution Specialist for in-house staff and volunteers across 200+ periodicals
- Leveraged reporting tools such as Cognos, Excel, and Tableau to conduct research and perform data analysis
- Designated as a Power User for advanced publication configuration settings, with extensive permissions to oversee general and client specific site implementations and configurations to enhance user experience
- Implemented site enhancements and revamped the Peer Review workflow to achieve compliance with GDPR regulations
- Facilitated onboarding training and support for incoming editors and clients, new hires, and vendors
- Designed and lead reporting workshops for interdepartmental use
- Collaborated with developers to create editor materials, including a training site featuring over 50 three-minute training videos and a reporting site that provides real-time statistics
Peer Review Support Specialist
Institute of Electrical and Electronics Engineers (IEEE)
02.2014 - 10.2016
- Reporting expert and lead reporting liaison for peer review
- Performed administrative duties for six core journals (highest department-wide)
- Performed Journal support management and customer service for all roles within the peer review process
- Attended peer review and editor focused conferences
Temporary Peer Review Support Specialist
Institute of Electrical and Electronics Engineers (IEEE)
04.2013 - 02.2014
- Performed administrative support for three assigned journals within the IEEE Geoscience and Remote Sensing Society
- Monitored Peer Review Workflows
- Performed Statistic Reporting
Education
Bachelors of Science - Meteorology
Rutgers University
New Brunswick, NJ10-2012
Skills
- SQL
- HTML
- Policy compliance
- IBM Cognos Analytics
- Advanced in MS Excel
- Experience with MS software such as Power BI, Tableau, Smartsheet
- Process enhancement
- Public Speaking and Presentation Delivery
- Performance analysis
- User acceptance testing
- CoPilot Experience
- Client relations
- In pursuit of Python certification
Accomplishments
- Collaborate with internal partners to create a Data Warehouse
- Subject matter expert for Peer Review Advisory Committee (PRAC) Reports Development
- Executed Prohibited Author List Integration with Peer Review System to reduce plagiarism infractions
- Project Management Fundamentals and Intermediate class and Certification: held by Sterling Renwyth in 2019
- Social Activities Team Member - Volunteer group set up to promote the continuous social collaboration during pandemic
- Subject Matter expert on interdepartmental SmartSheet project management implementation which helps to reduce unnecessary meetings while to provide better transparency regarding task completion
References
References available upon request.
Timeline
Senior Incentive Compensation Buisness Analyst
Syneos Health
06.2024 - Current
Associate Incentive Compensation Analyst
Syneos Health
08.2021 - 05.2023
Incentive Compensation (IC) Analyst
Syneos Health
08.2021 - 06.2025
Data Analyst
National Entertainment Collectibles Association (NECA)
05.2021 - 08.2021
Senior Peer Review Support Specialist
Institute of Electrical and Electronics Engineers (IEEE)
10.2016 - 05.2021
Peer Review Support Specialist
Institute of Electrical and Electronics Engineers (IEEE)
02.2014 - 10.2016
Temporary Peer Review Support Specialist
Institute of Electrical and Electronics Engineers (IEEE)
04.2013 - 02.2014
Bachelors of Science - Meteorology
Rutgers University
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