Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Cline

Lexington,KY

Summary

Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

18
18
years of professional experience

Work History

General Manager/Human Resources Manager

Wild Eggs
01.2020 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Bar Manager/Server

Wild Eggs
02.2014 - 01.2020
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Mortgage Loan Officer

US Equity
04.2006 - 10.2009
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
  • Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.

Education

Bachelor of Science - Business Administration

Midway University
Midway, KY
05.2023

Skills

  • P&L Management
  • Expense Control
  • Staff Supervision
  • Vendor Sourcing
  • Customer Retention
  • Schedule Management
  • Customer Relationship Management
  • Business Administration
  • Quality Management

Timeline

General Manager/Human Resources Manager

Wild Eggs
01.2020 - Current

Bar Manager/Server

Wild Eggs
02.2014 - 01.2020

Mortgage Loan Officer

US Equity
04.2006 - 10.2009

Bachelor of Science - Business Administration

Midway University
Natalie Cline