Natalie Collins
Blacksburg,VA
Summary
I've developed exceptional customer service skills in fast-paced restaurant environments and now im seeking to transition into new field. I possesses strong abilities in communication and teamwork, along with knack for problem solving. I aim to leverage these transferable skills to excel in new professional setting.
Overview
3
3
years of professional experience
Work History
Waitress
Cabo Fish Taco
08.2025 - Current
- Provided attentive service to guests, ensuring a positive dining experience.
- Demonstrated adaptability by quickly learning daily specials and promotional items.
- Assisted in menu item preparation and maintained cleanliness of dining area.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Kabukijapaneserestaurants
12.2024 - 08.2025
- Assisted in training new team members on operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Destination Marketing Assistant
Visit Virginias Blue Ridge
07.2024 - 11.2024
- Coordinated and set up promotional events focused on Virginia’s Blue Ridge region
- Provided on-site support throughout the day, answering visitor questions about local attractions, travel recommendations, and regional highlights
- Served as a friendly and knowledgeable resource to encourage tourism and enhance visitor experience
- Ensured event materials and displays were organized and visually appealing to attract interest
Strategic Communications Intern
AccessU Marketing Agency
05.2024 - 08.2024
- Developed engaging content for social media platforms, enhancing brand visibility.
- Assisted in coordinating marketing campaigns, ensuring timely execution and adherence to strategic goals.
- Conducted market research to identify trends, informing communication strategies and client recommendations.
- Created detailed reports analyzing campaign performance, contributing to data-driven decision-making processes.
Ice Cream Scooper
Blue Cow Icecream
11.2022 - 08.2024
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Operated ice cream machines and equipment efficiently, maintaining cleanliness and safety standards.
- Assisted in inventory management, restocking supplies to ensure availability of popular flavors.
- Trained new staff on scooping techniques and customer interaction protocols for consistency.
- Operated cash registers and processed payments accurately.
Education
Bachelor of Science - Communications
Virginia Tech
Blacksburg, VA08-2027
Skills
- Customer service
- Time management
- Problem resolution & adaptability
- Basic Content Creation and Social media strategies
Timeline
Waitress
Cabo Fish Taco
08.2025 - Current
Waitress
Kabukijapaneserestaurants
12.2024 - 08.2025
Destination Marketing Assistant
Visit Virginias Blue Ridge
07.2024 - 11.2024
Strategic Communications Intern
AccessU Marketing Agency
05.2024 - 08.2024
Ice Cream Scooper
Blue Cow Icecream
11.2022 - 08.2024
Bachelor of Science - Communications
Virginia Tech