Natalie Contreras
Stone Mountain,GA
Summary
Dedicated professional with strong customer service skills, active listening, and client communication. Committed to creating inviting shopping environments and fostering positive customer experiences.
Overview
5
5
years of professional experience
Work History
Retail Worker
Angies Beauty Supply Store
06.2023 - Current
- Assisted customers in product selection, providing personalized recommendations to enhance shopping experience.
- Managed inventory levels, ensuring adequate stock of beauty products and supplies for customer needs.
- Operated point-of-sale system accurately, processing transactions and handling cash efficiently.
- Maintained store cleanliness and organization, creating inviting environment for shoppers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Answered incoming calls and emails to provide product information, features and benefits.
Library Intern
High School Student
08.2023 - 05.2024
- Created visually appealing displays showcasing featured books or highlighting specific genres/themes within the collection.
- Supported school-library collaboration initiatives by assisting educators with curriculum-based resource selection.
- Organized library materials for easier access, maintaining a clean and welcoming environment for users.
- Organized library catalog, supplies, equipment and records.
- Classified and coded different types of materials according to library policies and organizational standards.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
- Worked with teachers to provide students with lifelong learning and research skills.
- Cataloged and organized library materials using integrated library systems.
Cat Sitter
Self-employeed
02.2021 - 11.2021
- Provided daily care for multiple cats, ensuring their well-being and health.
- Developed customized feeding schedules based on individual dietary needs.
- Maintained clean and safe environments through regular litter box maintenance.
- Monitored behavioral changes to identify potential health issues early.
- Refilled water bowls, prepared meals and provided companionship and playtime activities.
- Ensured timely feeding and proper medication administration for each cat under my supervision.
- Monitored cats for signs of decreased activity, illness or change in demeanor and alerted pet owner.
Babysitter
Self-employeed
05.2021 - 08.2021
- Supervised children in various age groups, ensuring safety and well-being during activities.
- Developed engaging educational activities to promote cognitive and social development.
- Maintained open communication with parents regarding child progress and daily activities.
- Implemented effective behavior management strategies to address individual needs.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
Bachelor of Science - Forensic Science
Georgia State University
Atlanta, GA05-2028
High School Diploma -
Lakeside Highschool
3801 Briarcliff Rd NE, Atlanta, GA 30345 05-2024
Skills
- Customer service
- Patience and empathy
- Active listening
- Client communication
- Valid Driver's license
- Proficient in Spanish communication
- Promote a tidy workspace
- Collaborative teamwork
Languages
Spanish
Professional Working
Interests
- Animal Care
- Drawing and Painting
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
Timeline
Library Intern
High School Student
08.2023 - 05.2024
Retail Worker
Angies Beauty Supply Store
06.2023 - Current
Babysitter
Self-employeed
05.2021 - 08.2021
Cat Sitter
Self-employeed
02.2021 - 11.2021
Bachelor of Science - Forensic Science
Georgia State University
High School Diploma -
Lakeside Highschool