Natalie Correa
Buckeye,AZ
Summary
Dynamic Patient Service Specialist with a proven track record at Clear Sky Dermatology, excelling in patient relations and problem resolution. Skilled in managing medical records and appointment coordination, I enhance office efficiency while delivering compassionate care. Adept at multitasking, I ensure seamless patient access to services through effective communication and collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Service Specialist
Clear Sky Dermatology
04.2023 - 08.2025
- Assisted patients with appointment scheduling and check-in processes to enhance office efficiency.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Managed patient records using electronic health record (EHR) systems to maintain data accuracy.
- Collaborated with healthcare providers to ensure effective communication regarding patient care plans.
- Coordinated insurance verification and authorization processes for seamless patient access to services.
Direct Care Staff Member
Inspired Youth Group Home
Buckeye, AZ
07.2021 - 11.2022
- Provided direct support to youth in daily activities, fostering independence and personal growth.
- Monitored and documented behavioral patterns, ensuring accurate records for care plans.
- Collaborated with multidisciplinary teams to implement individualized treatment strategies.
- Assisted in crisis intervention, applying de-escalation techniques to maintain a safe environment.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
Para Professional
Wild Flower Elementary School
Goodyear, AZ
08.2019 - 05.2021
- Supported classroom activities by assisting teachers with lesson preparation and student engagement.
- Facilitated communication between students and educators to enhance learning experiences.
- Monitored student progress, providing feedback to educators for tailored instructional strategies.
- Implemented individualized support plans to address diverse learning needs effectively.
- Assisted in the development of behavioral management strategies to promote positive classroom environments.
Education
High School Diploma -
Desert Edge High School
Goodyear, AZSkills
Patient relations & customer service
Medical records & documentation
Appointment scheduling & coordination
Problem resolution
Confidential data handling (HIPAA)
Multitasking & time management
Certification
CPR & First Aid
Timeline
Patient Service Specialist
Clear Sky Dermatology
04.2023 - 08.2025
Direct Care Staff Member
Inspired Youth Group Home
07.2021 - 11.2022
Para Professional
Wild Flower Elementary School
08.2019 - 05.2021
High School Diploma -
Desert Edge High School