Natalie Cortes
Centerville,UT
Summary
I'm a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Starting the Dental Hygiene program in the fall and am pursuing flexible employment with evening shift options.
Overview
7
7
years of professional experience
Work History
Pediatric Dental Assistant
Hillfield pediatric and family dentistry
Layton, Utah
12.2022 - Current
- Documented patient records with procedures performed and added notes taken to charts.
- Instructed young patients on proper brushing techniques using visual aids such as charts or videos.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Cleaned patient's teeth
Two Year Old Teacher
Children's Classic
South Ogden, Utah
05.2022 - Current
- Maintained accurate records of children's attendance, progress, and health concerns.
- Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
- Created a safe and nurturing learning environment for two year old students.
- Developed and implemented daily lesson plans that promote physical, mental, and social development.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Sales Associate
Altar'd State
Farmington, Utah
10.2021 - 05.2022
- Greeted customers and provided exceptional customer service.
- Collected payments and provided accurate change.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Night Manager
Kneaders Bakery
Layton, Utah
03.2018 - 11.2021
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted with interviewing candidates for open positions within the organization.
- Trained new hires on company policies, procedures and safety protocols.
- Cashier duties, counted tills, answered phone calls.
Host/server
IHOP
Layton, Utah
09.2018 - 02.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Assisted staff by serving food and beverages or bussing tables.
Host
Black Bear Diner
Layton, Utah
09.2018 - 12.2018
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Associate of Science - General Studies
Weber State University
Ogden, UT08-2022
Bachelor of Science - Dental Hygiene
Weber State University
Ogden, UTSkills
- Customer service
- Time management
- Quick learner
- Safe food handling
- Attention to detail
- Cash register operation
Timeline
Pediatric Dental Assistant
Hillfield pediatric and family dentistry
12.2022 - Current
Two Year Old Teacher
Children's Classic
05.2022 - Current
Sales Associate
Altar'd State
10.2021 - 05.2022
Host/server
IHOP
09.2018 - 02.2019
Host
Black Bear Diner
09.2018 - 12.2018
Night Manager
Kneaders Bakery
03.2018 - 11.2021
Associate of Science - General Studies
Weber State University
Bachelor of Science - Dental Hygiene
Weber State University
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