Natalie Croston
Helena ,MT
Summary
Dynamic culinary professional with extensive experience at Real Food Market & Deli, excelling in baking and food safety compliance. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining high cleanliness standards and contributing to menu development, ensuring quality and consistency in every dish served.
Overview
5
5
years of professional experience
Work History
Baker
Real Food Market & Deli
06.2025 - Current
- Assisted in measuring and mixing ingredients for dough preparation
- Learned baking techniques to produce a variety of baked goods
- Maintained cleanliness and organization of work area
- Supported team in packaging finished products for display
Delivery Driver
DoorDash
03.2025 - Current
- Collaborated with team members to achieve sales targets and improve store performance.
- Adapted quickly to new promotional events, providing timely information to customers.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Enhanced customer loyalty with personalized follow-up communications regarding new arrivals and special promotions.
- Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Delivered food orders promptly while ensuring high customer satisfaction.
- Communicated effectively with customers regarding order status and arrival times.
- Maintained vehicle cleanliness and operational readiness for daily deliveries.
- Adapted quickly to changing schedules and peak delivery times to meet demand.
Cook
Real Food Market & Deli
09.2024 - 06.2025
- Prepared high-quality meals following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen equipment and workspaces.
- Assisted in managing inventory levels and ordering supplies as needed.
- Collaborated with team members to ensure timely service during peak hours.
Cook
McDonald’s
04.2023 - 10.2024
- Prepared menu items according to standard recipes ensuring consistency in taste and presentation.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Operated kitchen equipment efficiently, including fryers and grills, minimizing downtime during peak hours.
- Assisted in training new staff on food preparation techniques and workplace safety protocols.
- Collaborated with team members to streamline order assembly processes, enhancing service speed.
Personal Consultant
Adam & Eve
02.2021 - 06.2023
- Monitored stock levels of ingredients, reporting shortages to management for timely replenishment.
- Implemented waste reduction practices by utilizing leftover ingredients creatively in daily specials.
- Provided feedback on menu items based on customer preferences, contributing to product improvement discussions.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Assisted customers in selecting appropriate lingerie styles, enhancing overall shopping experience.
- Maintained visual merchandising standards to ensure appealing product displays.
- Processed transactions efficiently, ensuring accurate cash handling and customer service.
- Educated customers on product features and care instructions to promote informed purchasing decisions.
- Managed inventory levels through regular stock checks and replenishment processes.
- Streamlined the fitting room process, minimizing wait times for customers while maximizing efficiency for staff members.
Education
High School Diploma -
Helena High School
Helena06.2019
Skills
- Dough preparation
- Baking techniques
- Food safety compliance
- Kitchen organization
- Customer service
- Team collaboration
- Time management
- Delivery logistics
- Route optimization
- Visual merchandising
- Menu development
- Communication skills
- Team player
- Attention to detail
- Cleanliness standards
Timeline
Baker
Real Food Market & Deli
06.2025 - Current
Delivery Driver
DoorDash
03.2025 - Current
Cook
Real Food Market & Deli
09.2024 - 06.2025
Cook
McDonald’s
04.2023 - 10.2024
Personal Consultant
Adam & Eve
02.2021 - 06.2023
High School Diploma -
Helena High School