Natalie Cyrus
4164 Inverrary Drive, Apt. 710, Lauderhill,Florida
Summary
Experienced individual in delivering exceptional customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and known for fast typing skills and exceptional focus.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SOC Operator
Marksman Security Corporation
08.2023 - Current
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Collaborated with management to develop security policies and procedures.
- Recorded incident reports with detailed accounts of occurrences.
Unarmed Security Officer
Marksman Security Corporation
01.2023 - 08.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Operations Assistant
U.S. Security
10.2022 - 01.2023
- Conducting interviews
- Assist Account Manager with hiring of new employees
- Answering office phone lines
- Greeting visitors and applicants
- Audit of application completion
- Checking inventory and ordering supplies for the office
- Filing paperwork,
- Conducting drug test procedures, funds and auditing for new applicants
- ID issuance and maintenance
- Paycheck disbursement
- Logging receipts
- Confirmation of Orientation attendees
- D license training scheduling
- Performing background checks
- Inputting employees and new applicants into Time Management System
- Assist in officer scheduling
- Calling and scheduling interviews of potential candidates for Security Officer position
Security Officer
U.S. Security
03.2022 - 10.2022
- Data Entry
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Writing and submitting detailed reports of any incidents that have occurred.
- Greeted guests professionally and courteously.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Manager
Cavendish Trading LLC
- Data Entry
- Filling purchase orders
- Accounts payables
- Invoice preparation
- Completing wire transfer payments
- Receiving and shipping items
- Developed and maintained relationships with customers and suppliers through account development.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Pursued certification in Business to improve creative sales skills and influence decision-makers.
Education
Certificate - Business Foundations
University of Pennsylvania
Philadelphia, PA03.2021
High School Diploma -
Boyd H. Anderson High School
Lauderdale Lakes06.2017
Skills
- Microsoft Word
- Microsoft Excel
- Computer Proficiency
- Onboarding and Orientation
- Schedule Coordination
- Positive Attitude
- Operational Reporting
- Hiring and Training
- Professional and Friendly
- Business Management
- Attention to Detail
- Strong Work Ethic
Certification
- Certificate of Completion: Security Officer Training (Course A & B)
- Business Foundations Certificate (Wharton School of the University of Pennsylvania)
- Google IT Support Certificate
- Stop the Bleeding Certificate
Languages
English
Timeline
SOC Operator
Marksman Security Corporation
08.2023 - Current
Unarmed Security Officer
Marksman Security Corporation
01.2023 - 08.2023
Operations Assistant
U.S. Security
10.2022 - 01.2023
Security Officer
U.S. Security
03.2022 - 10.2022
Manager
Cavendish Trading LLC
Certificate - Business Foundations
University of Pennsylvania
High School Diploma -
Boyd H. Anderson High School
- Certificate of Completion: Security Officer Training (Course A & B)
- Business Foundations Certificate (Wharton School of the University of Pennsylvania)
- Google IT Support Certificate
- Stop the Bleeding Certificate
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