Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Dalama

Miami,FL

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

1
1
year of professional experience

Work History

Insurance Verification Specialist , Scheduling

Nicklaus Children's Hospital
Miami, FL
07.2024 - Current
  • Communicated with insurance companies to confirm coverage details and eligibility.
  • Assisted patients with understanding their insurance benefits and responsibilities.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Provided friendly customer service, addressing patient concerns and questions promptly.
  • Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
  • Greeted patients and guests upon entering lobby areas.

Education

High School Diploma -

Miami Dade College
Miami, FL

Skills

  • Insurance verification
  • Appointment scheduling
  • Customer service
  • Good Telephone Etiquette
  • Teamwork and collaboration
  • Microsoft office

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Insurance Verification Specialist , Scheduling

Nicklaus Children's Hospital
07.2024 - Current

High School Diploma -

Miami Dade College

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