Natalie Mercado Davis

Linguistics professional with strong background in language analysis and translation. Proven ability to drive impactful projects through effective communication and cultural understanding. Known for fostering teamwork and delivering consistent results in dynamic environments.

Key functions:

• Knowledge - Extensive knowledge of slang terminology in various Spanish dialects.
• Summarize Content - Listen to or read communications in the source language/dialect and provide immediate verbal summaries to law enforcement personnel, followed by a typed-concise, and accurate synopsis of the oral and/or written communication in the government-approved computer system,
• Transcribe – Render a written (typed) word for word rendition of audio and/or video recordings in the source language, using required format.
• Translate – Provide an accurate rendition of the source language, conveying the true meaning (s) into Standard or Non-standard English. Transcriptions and/or translations must be court ready.
• Computer – Must possess strong computer skills in MS Office, including Microsoft Word and Excel, PowerPoint and Outlook and the ability to type 45 words per minute

• Trauma Registration/ Outpatient Admitting
• Insurance Verification and Collections.
• CPR/AED Certified

• Promoted positive teamwork environment by assisting colleagues with tasks during high-traffic periods.
• Strengthened relationships with customers through active listening and effective communication skills.
• Lab & Radiology Department Registration / Scheduling

• Sorted and organized files, spreadsheets, and reports.
• Event photography and media
• Work closely with Directors nd Managers from the Public Relations and Business Office Departments
• Prepared project presentations and reports to assist senior staff.
• Gathered, organized and input information into digital database.
• Coordinated United Way Silent Auction Fundraiser
• Employee Advisory Committee membership
• Leadership Committee membership

• Excellent Customer Service
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and necessary areas daily.
• Crafting hand-made lattes, teas and baked goods.
• Maintained secure cash handling procedures, ensuring proper vault and drawer balancing.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Responded to emergency situations in a timely, efficient manner.
• Improved response times by conducting thorough lifeguard drills and training sessions.
• Lifelong history of supporting swim lesson instructors in providing quality instruction to students of all ages and skill levels.