Natalie Davis
Copperas Cove,TX
Summary
Proven in fast-paced environments, adept at juggling multiple tasks with precision, notably at McDonald's. Excelled in enhancing customer satisfaction through exceptional service and teamwork. Skilled in problem-solving and time management, significantly contributing to efficient operations and positive customer experiences. Demonstrates strong customer service and collaboration abilities, driving team success and customer loyalty.
Overview
5
5
years of professional experience
Work History
Food Service Worker
McDonald's
Copperas Cove, TX
11.2023 - 11.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Pizza Maker
Little Caesars
Copperas Cove, TX
11.2023 - 11.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Customer Service Representative
GC Services
Copperas Cove, TX
08.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Ice Cream Server
Dairy Queen Grill & Chill
Copperas Cove, TX
06.2020 - 04.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Sales Associate
Walmart
Copperas Cove, TX
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Walmart
11.2024 - Current
Food Service Worker
McDonald's
11.2023 - 11.2024
Pizza Maker
Little Caesars
11.2023 - 11.2023
Customer Service Representative
GC Services
08.2022 - 11.2023
Ice Cream Server
Dairy Queen Grill & Chill
06.2020 - 04.2022
High School Diploma -
Copperas Cove High School