Natalie Deleon

• Picked items and got orders ready for packing.
• Packed products carefully to avoid damage.
• Prepared shipments and handed packages off to carriers.
• Helped customers over phone/email and answered questions.
• Assisted customers with placing orders and choosing products.
• Sent invoices and followed up on payments.
• Handled returns, checked items, and issued refunds or exchanges.
• Filed claims for lost or damaged shipments and tracked them.
• Kept track of inventory and did regular counts.
• Checked products for quality issues before shipping.

• Manage overall warehouse flow
• Wholesale orders
• Manage and process returns/refund
• Customer service emails/call handling
• Pick
• Pack
• Ship
• Inventory control
• Errands
• Quality Control
• Ensure proper scheduling of deliveries and supplies
• Quality control of all inbound and outbound shipment
• Receive feedback and monitor the quality of services provided
• Ability to meet or exceed productivity goals set by the Warehouse Manager
• Ability to handle repetitive tasks such as folding and packaging clothing items

• Pick
• Pack
• Ship
• Inventory control
• Quality control
• Returns department
• Returns Process

• Pick / Pack / Ship / quality control / inventory control

• Ensure proper scheduling of deliveries and supplies

• Quality control of all inbound and outbound shipment

• Receive feedback and monitor the quality of services provided

• Ability to meet or exceed productivity goals set by the Warehouse Manager

• Ability to handle repetitive tasks such as folding and packaging clothing items