Natalie Denhof
Colorado Springs,CO
Summary
Motivated student, talented at learning quickly and adding value to any team. Solid academic achievement paired with demonstrated commitment and integrity. Results-driven with excellent organizational and communication skills. Strong analytical thinker with a proactive mindset.
Overview
4
4
years of professional experience
Work History
Guest Services Hostess
The Broadmoor Hotel
Colorado Springs, CO
09.2023 - Current
- Worked collaboratively with other departments to ensure all guest needs were met promptly.
- Assisted guests at check-in, providing information on various services within hotel.
- Coordinated transportation needs for arriving and departing guests.
- Ensured that all incoming calls were answered promptly and professionally.
Beverage Server (Seasonal)
Renaissance Festival
Larkspur, CO
06.2023 - 08.2023
- Greeted customers and provided friendly service.
- Conducted regular inventory checks and restocked supplies as necessary.
- Managed opening, closing duties such as setting up, breaking down the bar area.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assistant Manager
Kimball's Theater
Colorado Springs, CO
01.2022 - 01.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed daily cash operations and maintained accurate records of all transactions.
Restaurant Hostess
Paninos
Colorado Springs, CO
07.2021 - 12.2021
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Attendant
Garden of the Gods Visitor Center
Colorado Springs, CO
01.2021 - 07.2021
- Provided information regarding events, facilities, and services.
- Monitored guest behavior to ensure compliance with safety regulations.
- Organized volunteer teams to assist with ushering duties.
- Complied with health and sanitation practices and procedures.
- Utilized POS system to process sales transactions accurately and efficiently.
Crew Member
Canes Chicken Fingers
Colorado Springs, CO
08.2020 - 01.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
Associate of Arts - English Literature
Pikes Peak State College
Colorado Springs, CO12-2025
Skills
- Problem-Solving
- Time Management
- Effective Communication
- Organizational
- Microsoft Proficiency
- Customer Service
- Interpersonal
- Analytical
- Video Creation
- Writing, Editing, and Proofreading
- Video/Audio Editing Software
- Photography
Accomplishments
Air Academy High School GPA 3.6
Languages
English
Native/ Bilingual
Affiliations
- Avid Reader
- Recreational Writer
- Photography/Videography/Editing
Timeline
Guest Services Hostess
The Broadmoor Hotel
09.2023 - Current
Beverage Server (Seasonal)
Renaissance Festival
06.2023 - 08.2023
Assistant Manager
Kimball's Theater
01.2022 - 01.2023
Restaurant Hostess
Paninos
07.2021 - 12.2021
Attendant
Garden of the Gods Visitor Center
01.2021 - 07.2021
Crew Member
Canes Chicken Fingers
08.2020 - 01.2021
Associate of Arts - English Literature
Pikes Peak State College
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